Saralynn
GBFalse advertising! The HRP/ Team C website was showing a promotion on the main page. I placed an order using that promo code i got order confirmation and money was taken from my account. The next day they email me to say they have canceled my order and will not honor the promo that is running on their website. They claim the promo had ended even though it was still on the main page and the code worked. if it had truly ended my order should not have gone through and since it did they should have honored it.
zaid
GBStay away and save your money It seems to be very unprofessional wrong tracking number and no response to emails. Shop elsewhere even if prices are higher. This site seems to be a scam or extremely unprofessional. Stay away people
Former Customer.
GBDon't bother emailing HRP HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me as soon as possible. Poor customer service.
RE
GBFirst order was a breeze!! First order was a breeze. All items except for one were in stock. HRP contacted me immediately and asked whether to replace, back order or cancel the item that was unavailable. I chose to replace with similar product (tire compound). They immediately made the change and shipped the items without delay. Super smooth and easy!! Thanks HRP!!
Nathan
GBShipping problems from poor website interface The prices here are reasonable, and would have been perfectly fine if the order had worked out. I chose the shipping option for 2-day delivery because I was in a hurry and this was one of very few sites offering the option. Two days later I received an email telling me my order was cancelled because they do not offer expedited shipping on the item in question. It would be great for future customers to simply remove that option from the drop down menu in the ordering process. Had I not been able to select the unfulfillable shipping option, I wouldn't have lost two days on the item I needed.