Great Products, plus Fantastic Service Ordered two Savox servos. One didn't work ( it happens). Contacted customer service who replaced it without any problems. Nice to be able to talk with a person instead of hassling back & forth by e-mail like some other companies. Thanks, Stan

Purchase of parts for TT E700 V2 Parts are more costly than Hobby shops for reason, but I had a big problem with paying two to three times more for shipping of small parts even with USPS. Customer service is not available most of the time.

No choice... I would by elsewhere if I had a choice but it seems this is the only place to buy parts for my Team C trucks that I can get shipped to Canada. Being the only place to buy you would think that all items are stocked all the time but of course this is not the case. I have been waiting over a month to see new stock on some items. Add to that that the shipping prices are completely outrageous and the shipping process takes way too long for what we are expected to pay. Unfortunate because there are a lot of good products here but I wont spend the amounts on shipping that are required.

Shipping problems from poor website interface The prices here are reasonable, and would have been perfectly fine if the order had worked out. I chose the shipping option for 2-day delivery because I was in a hurry and this was one of very few sites offering the option. Two days later I received an email telling me my order was cancelled because they do not offer expedited shipping on the item in question. It would be great for future customers to simply remove that option from the drop down menu in the ordering process. Had I not been able to select the unfulfillable shipping option, I wouldn't have lost two days on the item I needed.

False advertising! The HRP/ Team C website was showing a promotion on the main page. I placed an order using that promo code i got order confirmation and money was taken from my account. The next day they email me to say they have canceled my order and will not honor the promo that is running on their website. They claim the promo had ended even though it was still on the main page and the code worked. if it had truly ended my order should not have gone through and since it did they should have honored it.