RE
GBFirst order was a breeze!! First order was a breeze. All items except for one were in stock. HRP contacted me immediately and asked whether to replace, back order or cancel the item that was unavailable. I chose to replace with similar product (tire compound). They immediately made the change and shipped the items without delay. Super smooth and easy!! Thanks HRP!!
leo flores
GBbest batteries i own so far, pushing my r/c monster truck to the next level. man, the shipment arrived exactly when it was supposed to which was a defnate plus. i was also blown away by the output and performance of the 7.2v 5000mah high performance battery packs for my monster truck. i'm practically untouchable now. i'm glad i chose to go with mammoth hobbies, needless to say..... i'll b back soon
Former Customer.
GBDon't bother emailing HRP HRP sent a invalid tracking number for my recent order. Three emails to HRP (two different email addresses) all went unanswered, despite my getting the standard response that HRP will get back to me as soon as possible. Poor customer service.
Kendall Lamar
GBUnexpected Excellence I'd been waiting on the Tamiya P-38J release for months, and actually forgot that I'd seen it listed on HRP and asked them to inform me of its availability. Various online hobby shops, even Tamiya themselves, didn't let me know the kit was available, but HRP did, and at a low low price. I got an email saying it was in stock, and in less than a week it was delivered perfectly to my front door. I honestly expected a struggle to finally get this kit, but instead I got impressive, swift service.
Customer
CANo response from anyone!!!! I am not a SatisfIed customer at all. I have paid for the 3 day shipping I ordered it on June 15th they said I would get it June 21st then I had an email saying June 22nd and now I'm not supposed to get it until June 26th. This is way out of the three-day range that I paid the extra shipping for which was quite substantial also I have emails 3 times with no response back and I have also called and left voicemails with no response back. This is unacceptable