Great items and excellent service from 1999 Hobby Search. I have bought model railway items from 1999 Hobby Search, over several years and have always found them extremely helpful and a pleasure to do business. My latest items, a kit of a Japanese farm house and water mill and a kit of a modern factory by TGW and a Kato loco spare part, were delivered very quickly. They were well packed and and excellent items. The kits have not been made yet, but they look well made and do not have any flash or residue on them. The price charged, including postage was very fair, even after import duties were paid. An excellent company to deal with and their point system is a great bonus. Thank you 1999 Hobby Search.

Terrible service Terrible service Terrible service. I didn’t receive the package, waited over 6 months. I asked for help several times with tracking and they didn't help me. Because of waiting time the bank couldn't help me either (after 2 months it's impossible to get money back from credit card) The money was not returned to me. I have order Tamiya Phantom over six months ago and lost over 100 USD. Worst model store experience ever !!

Best retailer o christmas Had a problem with my order, after one email I got the item in a few days. This is my retailer of chistmas. When all others let me down, this one sorted me out. Good quality, awesome service.

website not working I've never had a problem with them until something weird happen to their website and I can no longer login to my account or make a new account I have sent them multiple E-Mails asking them for help but no response :/ Anyone else have this problem?

useless support the worst customer service and useless support i ever got. don't buy from them. there are a lot more store with better pricing and a lot more better customer services. waste so much time back and forth with the support but end up nothing. i will never buy from them again