Great items and excellent service from 1999 Hobby Search. I have bought model railway items from 1999 Hobby Search, over several years and have always found them extremely helpful and a pleasure to do business. My latest items, a kit of a Japanese farm house and water mill and a kit of a modern factory by TGW and a Kato loco spare part, were delivered very quickly. They were well packed and and excellent items. The kits have not been made yet, but they look well made and do not have any flash or residue on them. The price charged, including postage was very fair, even after import duties were paid. An excellent company to deal with and their point system is a great bonus. Thank you 1999 Hobby Search.

Bad experience with Hobby Search co. Ltd. I ordered a model from Hobbysearch japan for €107,00 and had to pay €541,00. Hobbysearch sends the invoice if the package is already at the door: no more cancellation possible. Money was transferred by PayPal immediately. No protection against rogue companies as PayPal claims! We do not recommend that you ever buy anything from Hobbysearch. PayPal warranty is worth nothing.

Horrible Service. Overpriced shipping Takes forever to reply to emails. Prices are more expensive than rival services, especially shipping. Whenever manufacturer delays product, their system don't allow combine shipping with next month's shipment, so have to pay for more shipping. Worst of all, packages tends to arrive with damaged boxes due tot insufficient packing.

Terrible service Terrible service. I didn’t receive the package. The money was not returned to me.

useless support the worst customer service and useless support i ever got. don't buy from them. there are a lot more store with better pricing and a lot more better customer services. waste so much time back and forth with the support but end up nothing. i will never buy from them again