Thomas
LVBe careful!!! For objective reasons, I could not pay for my pre-order in this company. As a result, the company's employees blocked my account. After my request to unblock the account, the employees of the company in an offensive form demanded from me an amount that significantly exceeded the amount of my order !!! The company's rules state that the penalty is 10% of the order amount. In this company, blackmail and extortion from employees is rampant! Be careful!!!
Nikol Tikka
FITerrible service Terrible service. I didn’t receive the package. The money was not returned to me.
Midgar Monkey
GBBest retailer o christmas Had a problem with my order, after one email I got the item in a few days. This is my retailer of chistmas. When all others let me down, this one sorted me out. Good quality, awesome service.
WP
KR10% restocking fee for order cancellation A couple of days after I placed an order through 1999.co.jp, the customer service reached out and told me they cannot ship to an APO (military) address via DHL. I was told there will be a 10% restocking fee if I cancel the order and the customer rep told me I should know their shipping policy. They put the blame on me for not knowing their company policy. Meanwhile, their website accepted the order with no warnings. The website has no mechanism put in place to prevent the order from going through.
TransportSpotter
GBShopped with Hobby Search Shopped with Hobby Search and was very happy with the service and quick delivery to the UK using DHL, the prices are also competitive to other retailers selling the same/similar items. Will become a returning customer.