I ordered three tanks and had to return… I ordered three tanks and had to return one. The shipping company says it was delivered and provided proof. After a month of waiting for the company to "research" why I wasn't credited for the return they denied they received the item. Ultimately, they said to take it up with the shipping company and the time to file a claim with the shipping company had also elapsed. $450 lots but not forgotten. Most people were helpful trying to resolve the issue, but Callie S. was dismissive.

customer service(bob)contacted me and they are trying to sort out the problem customer service(bob)contacted me and they are trying to sort out the problem i am changing my review

Do yourself a favor and don’t sign up Do yourself a favor and don’t sign up. I have unsubscribed multiple times with no results. I contacted them directly and was told I needed to send them the email… uhhh what email would that be???? Total joke unless you like junk e-mail.

Not a dependable company First, every order that is placed had some items that were on back order, some for month. No mentioning any back order on the website during the purchase process. Second, ordered an open box computer and it came defected. On the first attempt to start it - an error code for which tech support advised to return the item to whoever sold it. No one bothered to check whether the item was in working condition before shipping. Called scuba.com and instead of apology got a bunch of arrogant cr..p from the rep. I've planned to put a few thousands $$ order with them, too bad, it's gone with a different company.

Quick and Friendly I just recieved my order (cressi wetsuit) and 1) they got my order within a day, and it fits well. 2) their support staff and website were quite helpful in getting me the right size. I appreciate it. This is my first order from the company and I will return and recommend it to friends and family.