Shannon
GBStaff was extremely accommodating and… Staff was extremely accommodating and the boat cruise was so much fun. Food was great and they had more than enough drinks to go around for the 90 guests I had! Amazing day and great views of NYC. Will definitely be doing this again.
Maria
GBMiddle School Prom Night 2019 We used Empire Cruises for the 2019 Graduation Class, Middle School Prom Celebration. Since the first call, Byron the representative, was extremely helpful and patient explaining me the different options for the small budget our small school had. The day of the event, June 14, 2019 I was in contact with Sal, the boat manager, who helped me with all the details before the students and staff arrived. During the cruise all the crew members were very helpful and attentive taking care of all us. Food and music was according to our expectations. I just have words of praise for all! Thank you for making a memorable night for the students. Most of the students are new in the country and it was the first time seeing the Statue of Liberty, or even more, riding a boat. For them it was a WONDERFUL EXPERIENCE!!!! Thank you to Byron, Jennifer, Manager Sal, DJ Anthony, the captain and rest of the crew, for making such a first-rate experience to us all! Keep up the good work.....
Melissa Cardoso
GBCorrupted and fraud I have been trying to contact these people for months regarding a refund. I called them and left messages. I had an event scheduled for April and I wanted a refund because of Covid. The woman I spoke to Nicole Billings promised and ensured me that were the cruise not to happen, I would get my full refund no questions asked. Now I’m being told they can’t do it. These people are the biggest scammers and Iiars I’ve ever dealt with. I will be during the company as I found out they hosted an event in again and lied about ceasing their operations. They are corrupt, rude, and disrespectful. All I wanted was a nice birthday surprise for my mother and they ruined the whole situation. I hope no one else ever deals with these people. It will be my mission to let the world know about their corruption until the matter is corrected !!
Alexandra K.
GBPersonnel was very nice Personnel was very nice, i guess the boat could use some updates, otherwise very nice and friendly service. thank you
Tina
GBBirthday on the Cosmo I decided to choose Empire Cruises for my boyfriend's 30th birthday party. Everything went very smoothly. For pre planning I worked with Edward and Jennifer. They were great, addressed all my questions over the phone and via email. The boat manager Sal was our point of contact the day of the event and took great care of us! Sal and his crew were so accommodating with helping my family setup the party with the decorations and the layout, making sure that it was what I envisioned. I really appreciated Sal's personable and easy going work ethic. His staff was very helpful, the bartender Bodega was super sweet as well! I would definitely recommend this team for future events!