From start to end empire cruises ENTIRE… From start to end empire cruises ENTIRE staff was BEYOND helpful, welcoming, understanding, professional and FUN. Me and my bf just had a birthday party for 75 of our friends and I can’t explain how well it turned out. Every single staff was so kind and helpful through the entire process. The food and drinks were EXCELLENT too !!!!!! Wish I could rate 10 stars.

Personnel was very nice Personnel was very nice, i guess the boat could use some updates, otherwise very nice and friendly service. thank you

Employee Appreciation Day Outing On behalf of the entire AC Elevator Family, we would like to thank Mamadou and Empire Cruises for an unforgettable 2nd Annual Employee Appreciation Day Outing! This was our second outing with Empire Cruises. In December of 2017, we did a Christmas Party outing, and we all had such a great time, we decided to try a summer outing this year. The entire empire cruises staff went above and beyond to make sure our company had an unbelievable experience. We cannot thank you enough! You cannot go wrong with booking with Empire Cruises! This most definitely will not be our last trip with them!

Corrupted and fraud I have been trying to contact these people for months regarding a refund. I called them and left messages. I had an event scheduled for April and I wanted a refund because of Covid. The woman I spoke to Nicole Billings promised and ensured me that were the cruise not to happen, I would get my full refund no questions asked. Now I’m being told they can’t do it. These people are the biggest scammers and Iiars I’ve ever dealt with. I will be during the company as I found out they hosted an event in again and lied about ceasing their operations. They are corrupt, rude, and disrespectful. All I wanted was a nice birthday surprise for my mother and they ruined the whole situation. I hope no one else ever deals with these people. It will be my mission to let the world know about their corruption until the matter is corrected !!

The representative Mamadou is extremely … The representative Mamadou is extremely helpful and professional each and every time I use this Cruise Line. I only wish that they would have a boat leave from 23rd street that fits 600 people. One problem I have while the cruise is going on is that they open the door on the first floor to bet additional liquor bottles and the smell is TERRIBLE . i feel they should not open during a cruise