Melissa Cardoso
GBCorrupted and fraud I have been trying to contact these people for months regarding a refund. I called them and left messages. I had an event scheduled for April and I wanted a refund because of Covid. The woman I spoke to Nicole Billings promised and ensured me that were the cruise not to happen, I would get my full refund no questions asked. Now I’m being told they can’t do it. These people are the biggest scammers and Iiars I’ve ever dealt with. I will be during the company as I found out they hosted an event in again and lied about ceasing their operations. They are corrupt, rude, and disrespectful. All I wanted was a nice birthday surprise for my mother and they ruined the whole situation. I hope no one else ever deals with these people. It will be my mission to let the world know about their corruption until the matter is corrected !!
Shannon
GBStaff was extremely accommodating and… Staff was extremely accommodating and the boat cruise was so much fun. Food was great and they had more than enough drinks to go around for the 90 guests I had! Amazing day and great views of NYC. Will definitely be doing this again.
Jonathan Hess
GBExcellent experience with Empire Cruises We rented the Jacana for our cruise in late June. We found the staff to be accommodating, the boat to be clean and the route to be good as well - down the East River, quite close to the Statue of Liberty, and around the World Trade Center before looping back. As a 65+ person group in their mid twenties, we enjoyed ourselves - the food and drink setup was very friendly and accommodating of a group like ours as well. It would be wise to bring an extra adaptor for the speaker system as we had trouble converting ours from the aux cord provided to a new iPhone port.
Jay W.
GBGreat experience, exceptional service Sal and his crew provided an excellent experience for my birthday party aboard the Cosmo. From first setting everything up with Edward and getting the boat set up with Sal to welcoming guests on board and making sure everyone had the bets possible time, everyone gave 100% and it showed. The food was good, the drink selection was superb, and the sights and scenery of the city were on full display in the best setting from the boat. I would definitely recommend Empire Cruises and the great people who work there for whatever your event. This was my third event with them and I know i'll be back.
Missy B
GBGreat crew! Great crew!! Always polite and respectful from security ,bartenders, on deck etc!! Managers always helpful!!