Maria
GBMiddle School Prom Night 2019 We used Empire Cruises for the 2019 Graduation Class, Middle School Prom Celebration. Since the first call, Byron the representative, was extremely helpful and patient explaining me the different options for the small budget our small school had. The day of the event, June 14, 2019 I was in contact with Sal, the boat manager, who helped me with all the details before the students and staff arrived. During the cruise all the crew members were very helpful and attentive taking care of all us. Food and music was according to our expectations. I just have words of praise for all! Thank you for making a memorable night for the students. Most of the students are new in the country and it was the first time seeing the Statue of Liberty, or even more, riding a boat. For them it was a WONDERFUL EXPERIENCE!!!! Thank you to Byron, Jennifer, Manager Sal, DJ Anthony, the captain and rest of the crew, for making such a first-rate experience to us all! Keep up the good work.....
Nilda
GBI have my wedding May 25 I have my wedding May 25, 2019 everyone was polite nice everything was beautiful my guess had a great time it was perfect for my 55 Yes thank God everything worked out How are use them and recommend sal was great I also got married on the boat everything was beautiful thank you .
Zytiin
GBThe representative Mamadou is extremely … The representative Mamadou is extremely helpful and professional each and every time I use this Cruise Line. I only wish that they would have a boat leave from 23rd street that fits 600 people. One problem I have while the cruise is going on is that they open the door on the first floor to bet additional liquor bottles and the smell is TERRIBLE . i feel they should not open during a cruise
Ruth
GBFinal numbers were called in three… Final numbers were called in three days prior to the event, was not informed of a balance until it was time to sail and was told that we would not sail until the balance was paid. I could have been informed by text a couple hours before the event. Had a great time, guests liked the experience.
Melissa Cardoso
GBCorrupted and fraud I have been trying to contact these people for months regarding a refund. I called them and left messages. I had an event scheduled for April and I wanted a refund because of Covid. The woman I spoke to Nicole Billings promised and ensured me that were the cruise not to happen, I would get my full refund no questions asked. Now I’m being told they can’t do it. These people are the biggest scammers and Iiars I’ve ever dealt with. I will be during the company as I found out they hosted an event in again and lied about ceasing their operations. They are corrupt, rude, and disrespectful. All I wanted was a nice birthday surprise for my mother and they ruined the whole situation. I hope no one else ever deals with these people. It will be my mission to let the world know about their corruption until the matter is corrected !!