Don't pay for what you won't receive Horrible customer service. I didn't receive a notification that the parcel was available for pick-up so it was sent back. No big deal, but after waiting for the product for a 1 year and a half (indiegogo-pledge) I had no interest in it anymore so I requested a refund. A month later the customer service is ghosting my mails, no money back in sight.

Victim of the Time4Machine May 2023 Kickstarter campaign I was one of the victims of the Kickstarter May 2022 campaign. I, foolishly, paid for all the models on offer hoping these would help me in my retirement. I have chased via email many times. out of the blue in June 2023 I got the three cheapest models of the 7 BUT without the free one the offered because of all the delays. So I am as of 8Jul23 still awaiting 4 rather expensive models (all of which I have seen for sale on other various websites) plus my FREE "Duck". I think Kickstarter are equally to blame because they should be vetting these inventors and holding them to account. So my advice is to avoid the Kickstarte website altogether. Communication is next to zero.

I ordered set as a present I ordered set as a present, it looks really nice. Unfortunately, the product wasn't initially delivered as planned, but as I emailed customer service, they managed to find the same set and still ship it - within a week it was in the owner's hands. For the inconvenience one star less, but in general I had a positive experience in the end :)

Excellent Products and Service Their customer service is excellent! My last question to them about a discount was answered the same day and that just doesn't happen these days. I'm still putting together the Heavenly Hercules (I'm retired and under no time constraints) , my next project will be the Steamliner, and I just supported Time4Machine's new Kickstarter and am buying the Rocketship (can't remember your official name for it). I'm hoping to get all these put together eventually. They are just fun to assemble! They have great products and service!

Scammers Scammers. AVOID AT ALL COSTS. Poorly designed models that doesn't even work properly. If you contact them after purchasing the product, all they say is "That is what you have paid for." Check their websites and product listings for reviews. I bet there are no negative reviews as they block, delete and manage their reviews.