I ordered set as a present I ordered set as a present, it looks really nice. Unfortunately, the product wasn't initially delivered as planned, but as I emailed customer service, they managed to find the same set and still ship it - within a week it was in the owner's hands. For the inconvenience one star less, but in general I had a positive experience in the end :)

I don't have an experience of… I don't have an experience of purchasing any models. But I surely am facinated by the looks and workability of the models like the Glorous Carbriolet 2 which has working front and reverse gears, wow! I am from Bangladesh and I an not sure if time4machine can deliver it to my home address. I really want to order some models but don't want to get disappointed.

Don't pay for what you won't receive Horrible customer service. I didn't receive a notification that the parcel was available for pick-up so it was sent back. No big deal, but after waiting for the product for a 1 year and a half (indiegogo-pledge) I had no interest in it anymore so I requested a refund. A month later the customer service is ghosting my mails, no money back in sight.

Feel free to purchase if you don't need an instruction or support 1. No replies on emails 2. Read, then ignore Instagram DMs for 2 weeks. Not once, not twice but more. 3. Blaming customers of their choice throughout the support process, if you were lucky enough to receive one to start with. 4. Trying to sell more, while ignoring previous customers. T4M's models are great... only if you can build them with their instructions full of traps. If you happen to break a piece, don't worry! Each of them are available for purchase at a wonderful price of US$3 each! How long did they take to let me know of this price system? Not long, just 3 months. Were they sorry for taking long, etc? According to their words, yes. But every message they send were just full of words blaming on their customer for buying their model. On top of these, while providing barely any support to their existing customers, they were discounting their models for sake of supporting Ukraine and releasing new models.

Excellent Products and Service Their customer service is excellent! My last question to them about a discount was answered the same day and that just doesn't happen these days. I'm still putting together the Heavenly Hercules (I'm retired and under no time constraints) , my next project will be the Steamliner, and I just supported Time4Machine's new Kickstarter and am buying the Rocketship (can't remember your official name for it). I'm hoping to get all these put together eventually. They are just fun to assemble! They have great products and service!