hopeless service I ordered the time4machine working "wooden guitar" model (ca $70) a long time ago and am still waiting for it. They have sent me (from China) two cheap items that I did not order, as well as incorrect tracking information. I doubt if they actually have the model. I certainly would not recommend this: it looks like a scam.

Don't pay for what you won't receive Horrible customer service. I didn't receive a notification that the parcel was available for pick-up so it was sent back. No big deal, but after waiting for the product for a 1 year and a half (indiegogo-pledge) I had no interest in it anymore so I requested a refund. A month later the customer service is ghosting my mails, no money back in sight.

Best metal model I have purchased to date I purchased the Marvel Tank this was my first purchase with Time for Machine and to be honest I was extremely happy. At first I was hesitant as the price of the model was a bit high however upon receiving the model I say the price is most definitely worth it. I have built many models in the past and this one is by far the best when it comes to quality, the instructions are much easier to follow than model earth products and the metal is twice as thick so you are less likely to break a piece. I cannot wait to finish building this model. I look forward to purchasing models from them again in the future.

Feel free to purchase if you don't need an instruction or support 1. No replies on emails 2. Read, then ignore Instagram DMs for 2 weeks. Not once, not twice but more. 3. Blaming customers of their choice throughout the support process, if you were lucky enough to receive one to start with. 4. Trying to sell more, while ignoring previous customers. T4M's models are great... only if you can build them with their instructions full of traps. If you happen to break a piece, don't worry! Each of them are available for purchase at a wonderful price of US$3 each! How long did they take to let me know of this price system? Not long, just 3 months. Were they sorry for taking long, etc? According to their words, yes. But every message they send were just full of words blaming on their customer for buying their model. On top of these, while providing barely any support to their existing customers, they were discounting their models for sake of supporting Ukraine and releasing new models.

Heavenly Hercules I was bought the Heavenly Hercules and Marvel Tank 2. Instructions are basic and after spending more than a week solid in lockdown could not get it to work properly, looks well when built but for extortionate price would like it working will not be buying any more from this company.