To Me an absolute Ripoff and Scam I purchased more than a year ago (Jan 2020 !!!!) a model from them and never received it. I had several email or Instagram conversations with them and been promised that it will arrive and it never did. To me it is an absolute SCAM.

Excellent Products and Service Their customer service is excellent! My last question to them about a discount was answered the same day and that just doesn't happen these days. I'm still putting together the Heavenly Hercules (I'm retired and under no time constraints) , my next project will be the Steamliner, and I just supported Time4Machine's new Kickstarter and am buying the Rocketship (can't remember your official name for it). I'm hoping to get all these put together eventually. They are just fun to assemble! They have great products and service!

A Happy Ending! I ordered a GLORIOUS CABRIO 2 online, almost 10 months ago. The order was send to me but unfortunately it never delivered! After all, I decided to put a comment here and shortly after I was contacted by the head of Customer service. Hopefully not only they sent me my order but also a Tractor. This time I recieved it within a couple of days and I am so excited. The packaging, quality, everything looks great! Worth the waiting😊

Feel free to purchase if you don't need an instruction or support 1. No replies on emails 2. Read, then ignore Instagram DMs for 2 weeks. Not once, not twice but more. 3. Blaming customers of their choice throughout the support process, if you were lucky enough to receive one to start with. 4. Trying to sell more, while ignoring previous customers. T4M's models are great... only if you can build them with their instructions full of traps. If you happen to break a piece, don't worry! Each of them are available for purchase at a wonderful price of US$3 each! How long did they take to let me know of this price system? Not long, just 3 months. Were they sorry for taking long, etc? According to their words, yes. But every message they send were just full of words blaming on their customer for buying their model. On top of these, while providing barely any support to their existing customers, they were discounting their models for sake of supporting Ukraine and releasing new models.

I don't have an experience of… I don't have an experience of purchasing any models. But I surely am facinated by the looks and workability of the models like the Glorous Carbriolet 2 which has working front and reverse gears, wow! I am from Bangladesh and I an not sure if time4machine can deliver it to my home address. I really want to order some models but don't want to get disappointed.