Tricked into free TRIAL Bought a Godin guitar with a code for free jamplay account, wasted my time activating it and was then told I had been tricked into a free TRIAL....no thanks, your emails now marked as spam

lack of communication As of August 3rd, still waiting for the Phil Keaggy Master Class. Went from the end of June to the July 15 to first week of august. I totally understand yet am disappointed in the lack of communication from JamPlay on my purchase. Haven't received a single email or communication concerning delays or updates. very sad. Ready to ask for refund. On the plus side the response time for a reference number was very quick. Thank You

performance significantly improved. I initially found the site a bit slow, using fairly fast connection (18.5 Mbps down, 3.6 Mbps up). Retested a few hours later, performance seems much improved, perhaps the issue was resolved.

Terrible user interface and design. Terrible user interface and design. The UI and website design is TERRIBLE. This is a website from the 2000s. Compare this to JTC or another modern online website??? It's insane. I regret paying for this and wouldn't recommend it to anyone.

Just started today but find navigation… Just started today but find navigation to next lesson not smooth. Find lesson I just went through popping up instead of advancing to next in sequence. Also, I wanted to skip the first few lessons since I was a bit more advanced ( not too advanced but somewhat) but site made this difficult. But I did like instructors teaching style.