So I just signed up...the tariff was… So I just signed up...the tariff was stated at $19.95 for the month subscription. Imagine my shock to see my bank had been deducted exactly £75.22. Outrageous. Money we simply don't have to spare. Surely this is illegal? Maybe just being taken advantage of because I am foreign

Good luck on cancellation of the… Good luck on cancellation of the account once you start. I’m still being charged a month after I cancelled my account online. I received an email confirmation stated my account was cancelled. When I tried to contact them directly, I received a automatic reply stating they would be back on Tuesday.

Jamplay Review I enjoy the jamplay web site. I find the tools particularly usefull for example the scales tool box are very useful. I think that each user will get out of jamplay what they put into it. Some of the instructors are good some, not so much. I think that jamplay should add a section of instruction on how to play specific songs by catalogue. For example, offer instruction on the Eagles, Beatles, Clapton in order to ensure that each student can access those areas of concern which are important to them as individuals. Other that that, it is a great site.

lack of communication As of August 3rd, still waiting for the Phil Keaggy Master Class. Went from the end of June to the July 15 to first week of august. I totally understand yet am disappointed in the lack of communication from JamPlay on my purchase. Haven't received a single email or communication concerning delays or updates. very sad. Ready to ask for refund. On the plus side the response time for a reference number was very quick. Thank You

I was going to sign up I was going to sign up. But sounds like you have payment issues, don't deliver on promises, and tbh some of the responses on here sound like your blaming the customer instead of just refunding when you've made a mistake