Spam Once subscribed, they send you a lot of mails. If you unsubscribe, this does not work and they keep on sending. Have send many complaints about this, and they answer it takes 72 hours to unsubscribe but after 3 weeks still receiving!! Verry irritating!

They don't replay to emails regarding the money-back-guarantee They write you emails and tell you that you have a 30days-money-back guarantee. I wrote back twice and asked kindly to get back the money because jamplay just was not right for me. They did not reply to my email for the money-back-guarantee (i wrote twice) and sent me an automated email to upsell my payment-plan instead.

Scam artists- avoid at all costs Bought annual lessons for a friend for his birthday. At no time during the purchase was I informed these charges would be renewed automatically every year and my credit card charged. They list this information on a page on their site with lots of legal language allowing them to essentially bury it. As a result, I was charged 2x and they refused to give my money back. Had they informed me of this during the purchase process all of this could have been avoided, but clearly that is how they get you. They are scam artists- avoid them at all costs.

I was going to sign up I was going to sign up. But sounds like you have payment issues, don't deliver on promises, and tbh some of the responses on here sound like your blaming the customer instead of just refunding when you've made a mistake

Awesome service Great content and a wonderful array of teachers delivering it. I've not been with jamplay.com for long, but I'm really enjoying learning with them. Any negatives? Only a couple. 1.) The android app doesn't appear to be compatible with my particular kindle. 2.) There is no way to cache videos offline for circumstances where you have no internet.