I was going to sign up I was going to sign up. But sounds like you have payment issues, don't deliver on promises, and tbh some of the responses on here sound like your blaming the customer instead of just refunding when you've made a mistake

No good for absolute beginners As an absolute beginner I found the lessons to be way too complex and kind of dull. For example in lesson 3 there might be 5 new chords with difficult finger positions, then on top of that there will be some extra concept that is mentioned only briefly. The supplemental materials are written in musical notation that does not seem to be explained anywhere on the site. The site itself feels clunky and outdated. There is no structure to the site, you just have to randomly pick a series of videos and then hope that they are kind of OK. I guess there is also a lot of overlap. Cancelling my membership was fairly easy, but I did need to speak to a person in support through their chat app.

They don't replay to emails regarding the money-back-guarantee They write you emails and tell you that you have a 30days-money-back guarantee. I wrote back twice and asked kindly to get back the money because jamplay just was not right for me. They did not reply to my email for the money-back-guarantee (i wrote twice) and sent me an automated email to upsell my payment-plan instead.

Signed up for a membership on Nov 1 Signed up for a membership on Nov 1, 2019, and canceled on Dec 26.No refund issued and after several emails have finally been told I will still have to wait for a refund. If I had not checked my Visa statement they would have never issued a refund. I also had to provide them with a copy of the cancellation email I received before they would authorize a refund. So if I had lost this I was screwed. I would not recommend JamPlay to anyone.

The website won't work. The website won't work.