Poor customer service Poor customer service. Spoke with one supervisor who was very rude and not helpful. LG mobile has an IP 68 rating, which means nothing because if you do drop your mobile in water, your warranty is automatically voided. No repair or replacement option at all.

LG v20 It lacks a message missed indicator led light. The light is a very convenient and helpful feature and not having it on such an expensive phone is a stupid stupid omission. Also the Indian companies they use as customer support just don't care about your problem or finding the solution. They give you false info just to shine you on.

LG V10 Phone not fit for purpose LG V10 Phone bought 8 months ago in June 2017. This phone is not fit for purpose as it develops video corruption via a split screen, and the phone battery overheats constantly. This phone cannot be repaired in the UK, as spare parts are not available in the UK, which means that the phone will have to be sent back to Hong Kong for repair.

Phone caught fire when charging… Phone caught fire when charging overnight. Damage to my kitchen exceeded $5000. I sent the phone to LG - they said the battery had been disassembled and reassembled! We are seniors who wouldn’t know how to open the phone, let alone tamper with the battery. The only compensation I requested was our insurance deductible ($500). The worst product - if it had not been on a quartz countertop, my home would’ve burnt down. I have just referred the matter to CBC marketplace, but would appreciate any help!

Claims to have 2 year warranty Claims to have 2 year warranty. But gave me the run around on trying to get my phone into that program. All sorts of info needed after main application was submitted. And when i was asked to give an honest review on their products/service they deactivate email server recipeient of less than 4 star reviews. Thus you get an error message.