That’s crazy that this app is so used… That’s crazy that this app is so used and famous and at the same time got a lot of issues and a bad note ! Many issues for me with payment, they charge me many times a months, and I can’t use my premium account on the app!!! This is unbelievable!!! And no possibility to get someone to help me. No service center, nothing!!!

Disgraceful Load of rubbish and when taken up free trial practically impossible to cancel, no reminders, so ended up paying for a month I haven't used and did not want. Shouldn't be allowed

Spotify. Horrible, exhausting customer care. I don't know where to begin. Put through pure torture trying to close UK account and move to portugal and on cancellation ( which i assumed needed to be timely), lost access immediately despite having paid for April. Online support messaging, was initially a BOT and then 4 assistants who may as well have been BOTs. Nothing achieved in 1.5hr so i just reconfirmed cancellation. I hadnt realised CS had got so dreadful. It's mind blowing. I can't justify resubscribing to such an arrogant, uncaring, unprofessional company.

£240 a year for a family subscription… £240 a year for a family subscription is too much. Price increases are happening every year now and are above the rate of inflation. An AI DJ is not worth the money, the accent of the DJ is unbearable and unable to be customised. Audiobooks can be sourced elsewhere. I don’t need to listen to a podcast on Spotify and the algorithms give me the same stuff. I can’t stop listening to an artist anymore, only remove the song from the playlist. I can’t dive into an album and pick up seamlessly when I’m listening to a playlist. I can’t remove songs from my recently played if for example I’ve been listening with a child and don’t want Disney to pop up when I’m on my own. The list is longer than this, but my score reflects how I feel. I’ve been a subscriber since the beginning and a paying subscriber since they started charging. I won’t accept another price increase in less than 12 months, and I’m undecided whether to cancel now anyway.

Poor keep adding chart crap to rock… Poor keep adding chart crap to rock music playlists and it can't seem to make a good playlost anymore seems to have gone down hill and dose not know the difference between different music genre , this has been the same for atleast a year or.more