Price increase? Subscription cancelled! I've been a premium subscriber for years and after announcing the latest increase to £11.99 when the audio quality is the same and the mobile/desktop apps are outdated, I said no and cancelled my subscription. I will move to another provider for a better service and same price.

Poor keep adding chart crap to rock… Poor keep adding chart crap to rock music playlists and it can't seem to make a good playlost anymore seems to have gone down hill and dose not know the difference between different music genre , this has been the same for atleast a year or.more

Too much spam and nonsense recomendations. Seems that every time I open the app now there is a pop-up ad for some concert I don't care about that I first have to get through before listening to my music. Bro, I just want to get to my music. What are you recommending to me? What about my playlists filled with punk rock and hiphop could possibly make you think I'm interested in Tucker Carlson podcasts?

Yet another price increase they simply… Yet another price increase they simply cannot justify. Give students a cheap option but what about a cheaper option for people who dont need the whole thing. Ridiculous. It also speaks volumes when they don't bother to answer anything. Cancelling and going for something else.

Shocking dishonest customer service Shocking customer service. I actually felt like I was talking to a bot, with all the generic messages sent back to me. We wanted to do a simple name change, for the main account holder. My wife wanted to access the audio books on our duo account. However, the account needed to be in her name and myself put as a plan member. The advisor told us that we needed to cancel the account a re subscribe. Which we did, but then the price was £2 more per month. This was not shared with us. They instantly cancelled our subscription and told us after, that the price had increased. Spotify wouldn’t honour our original price subscription, as their system was unable to do a simple name change. We left Apple to save money and now Spotify is the same price. We spoke with four advisors. Sent loads of generic messages referring to helping Spotify’s platform grow. Shocking dishonest customer service!