Yet another price increase!! Shocked and annoyed at yet another price increase! Doesn’t seem five minutes since the last one!? I use Spotify a lot - however I use barely any of the features. I pick albums I like and create my own playlists and that’s it. I only pay because the adverts absolutely ruin listening experience and infuriate me. Well, another price increase has infuriated me too. It’s not like my wages are going up whilst the cost of everything else is. And there are alternatives to Spotify…! It’s not like money even goes from Spotify to the artists (which is why I still buy physical copies of their records)

Spotify. Horrible, exhausting customer care. I don't know where to begin. Put through pure torture trying to close UK account and move to portugal and on cancellation ( which i assumed needed to be timely), lost access immediately despite having paid for April. Online support messaging, was initially a BOT and then 4 assistants who may as well have been BOTs. Nothing achieved in 1.5hr so i just reconfirmed cancellation. I hadnt realised CS had got so dreadful. It's mind blowing. I can't justify resubscribing to such an arrogant, uncaring, unprofessional company.

Disappointing Another fee increase that can't be justified. Same old clunky interface. Lack of UX & outdated tech.

My iPhone recently went back to factory… My iPhone recently went back to factory settings and I lost everything 🙀. I couldn’t remember my user I.d. Or password so I had to contact Spotify. Within an hour Kyle and Harold had me back up and running with my original account. I just wish other companies were so eager to help. 10/10 for their customer service, thanks guys for all your help 👍

Yet another price increase they simply… Yet another price increase they simply cannot justify. Give students a cheap option but what about a cheaper option for people who dont need the whole thing. Ridiculous. It also speaks volumes when they don't bother to answer anything. Cancelling and going for something else.