Only PARTIAL Refunds issued for all returns...DeepDiscount keeps the tax and restocking fee! A word of advice to the wise...never purchase merchandise from deepdiscount.com. 1. They always ship media mail, and the turnaround time is VERY SLOW...even though they charge shipping. 2. If you ever contact them for a refund, they will cop an attitude and give you a hard time...before eventually refunding you only a portion of what you paid. PLUS you need to pay for return shipping, not reimbursed either. I tried to return a dvd set sealed as received, they took a portion of what I paid, Their "customer service" is the worse: RUDE, and UNPROFESSIONAL. If you want good discounts and customer service, go with Ebay and Amazon. These two are light years ahead of DeepDiscount, which is really, dirt and grime on the base of the earth.

Dishonest & incompetent Dishonest & incompetent! Deep discount did not provide me with timely shipping info & the tracking number was not a real link like most sellers provide. The $77 dollar record gatefold album cover was damaged with the whole upper right corner bent/dropped on both sides with 5" creases. When I was trying to track the package they were bombarding me with misleading ads. instead of offering me ten dollars compassion they want me to send the album back without any promise of a refund. This company is incompetent & dishonest. They knew the album was damaged.

Deep Discount should be named Deep RipOff I pre ordered 3 Funko sodas in May 2021 and still have not received them (now June 2 years later.). I contacted them over a year ago and got a rude email from customer service. I had asked to cancel the order but they wanted to charge s restocking fee for something I hadn’t even received yet. I don’t care how cheap they say they are, it’s only a deep discount if you actually get what you bought and paid for.

Check Stock! I can't say that I've had a bad experience per say, everything that I've ordered from these guys I've received in great condition and super fast shipping. Actually scary super fast shipping! The only gripe I have is please check your stock regularly, cause its just annoying when something says its in stock when its not. I can't complain too much as I've always got a refund for unavailable items.

I'd give zero stars if possible I'd give zero stars if possible. Pre ordered a 4k limited edition of the Thing. They cancelled my order w/o any notice to me via email or updating my order history their website 45 days or so after I ordered. I had to call to find this out, they said that the manufacturer could not fulfill the order.