Deep Discount should be named Deep RipOff I pre ordered 3 Funko sodas in May 2021 and still have not received them (now June 2 years later.). I contacted them over a year ago and got a rude email from customer service. I had asked to cancel the order but they wanted to charge s restocking fee for something I hadn’t even received yet. I don’t care how cheap they say they are, it’s only a deep discount if you actually get what you bought and paid for.

P*ss poor communication! Refunded me with no explanation (4 days later) for the Day of the Dead Barbie Doll that they were promoting all over the internet. P*ss poor communication because i wrote them asking why the item was removed from their site the very next day. I did not receive an answer...only a refund 3 days after i wrote them...no reason given.

Dishonest & incompetent Dishonest & incompetent! Deep discount did not provide me with timely shipping info & the tracking number was not a real link like most sellers provide. The $77 dollar record gatefold album cover was damaged with the whole upper right corner bent/dropped on both sides with 5" creases. When I was trying to track the package they were bombarding me with misleading ads. instead of offering me ten dollars compassion they want me to send the album back without any promise of a refund. This company is incompetent & dishonest. They knew the album was damaged.

Actually impressed. My wife bought me some LPs for my birthday. She let me pick them and Deepdiscount had the best prices. They arrived promptly and were packed appropriately to prevent damage during transit. Received status reports along the way. Since then I have ordered 3 times from them and the products were consistently what I ordered and they were solidly packaged. It would seem to me that they have become more reliable with improved customer service. No complaints. Am impressed actually.

Deep Discount should be called Deep… Deep Discount should be called Deep Disappointment. For a place that sells vinyl records you’d think they’d have some idea how to package them for shipping. If you like bent corners and split seams this is the place for you! Or if you prefer cracked CD cases, they’ve got you covered there too! I highly recommend Deep Discount for all of your Deeply Damaged music needs.