P*ss poor communication! Refunded me with no explanation (4 days later) for the Day of the Dead Barbie Doll that they were promoting all over the internet. P*ss poor communication because i wrote them asking why the item was removed from their site the very next day. I did not receive an answer...only a refund 3 days after i wrote them...no reason given.

Deep Discount should be called Deep… Deep Discount should be called Deep Disappointment. For a place that sells vinyl records you’d think they’d have some idea how to package them for shipping. If you like bent corners and split seams this is the place for you! Or if you prefer cracked CD cases, they’ve got you covered there too! I highly recommend Deep Discount for all of your Deeply Damaged music needs.

Only PARTIAL Refunds issued for all returns...DeepDiscount keeps the tax and restocking fee! A word of advice to the wise...never purchase merchandise from deepdiscount.com. 1. They always ship media mail, and the turnaround time is VERY SLOW...even though they charge shipping. 2. If you ever contact them for a refund, they will cop an attitude and give you a hard time...before eventually refunding you only a portion of what you paid. PLUS you need to pay for return shipping, not reimbursed either. I tried to return a dvd set sealed as received, they took a portion of what I paid, Their "customer service" is the worse: RUDE, and UNPROFESSIONAL. If you want good discounts and customer service, go with Ebay and Amazon. These two are light years ahead of DeepDiscount, which is really, dirt and grime on the base of the earth.

I'd give zero stars if possible I'd give zero stars if possible. Pre ordered a 4k limited edition of the Thing. They cancelled my order w/o any notice to me via email or updating my order history their website 45 days or so after I ordered. I had to call to find this out, they said that the manufacturer could not fulfill the order.

I tried to cancel order only 30 minutes… I tried to cancel order only 30 minutes after ordering. I was charged $39.20. I founded the same item on Target for $17.29 + free shipping. I requested cancelation or honoring to match the price. I got nothing. From now when I see company name Deep Discount Entertainment I will avoid any purchase. They charged me almost double.