very unhappy customer very unhappy customer. Returned the product and it has been like 2 months and have not git my money back. They are quick with replying but i do not think they are going refund back. Wish I could give them zero star. To all those reading the review, refrain from buying from this website. They are more like a fraud.

AVOID!!!!! I ordered a pair of women's size 4 black boots and was sent pair of men's size 11 brown boots! The box had 2 different labels, one correct and one wrong! Customer services at Bon Prix are SO USELESS it is UNBELIEVABLE! All they have said is 'they will look into this' That does NOT help me! This is the 4th mistake by them this week! They don't even deserve 1 star!!!!!!

They do not deserve one star.They… They do not deserve one star.They delivered to the wrong address a half a mile from where I live.the neighbour returned the parcel when the courier returned. Then i recived an email to say i had received my order along with a photo of my neighbours porch at her address. Trying to get them to understand it is there fault and bad customer service is beyond belief. They have my money and i have a photo of my neighbors porch.

bonprix thru my eyes At first thought this was just going to be another 'larger lady mag ' styled for the older generation! !! well they proved me wrong. Now I shop regularly rather than when I 'have too' great choices great prices. Only downside is sizing isn't always same throughout the range.

Good clothes but terrible customer experience Good clothes but terrible customer experience. Charge for shipping, charge to return. They don’t tell you how much is left to pay after you returned items. They just go the extra mile not to care about the costumer. Too bad because they have different clothes than other providers and quality wise are ok but they make your shopping experience a real pain. Welcome to 2021 people, want my money? Do a better job!!