Very poor support, questionable product origins and quality Purchased a supposedly new GPS from GPScity.ca 2 months ago. Didn't work correctly since day one and potentially was a re-manufactured or open box item. Unit stopped working completely last week. Support seemed to take pleasure in refusing to stand behind their sale and referred me to the manufacturer. Save yourself the headache and find a seller who stands behind what they sell.

Avoid this company Buy from a reputable seller like REI or Moosejaw. They charge exorbitant restocking fees on items sent back in unopened condition even when they state they want. Claimed item was used and refuse to refund me the restocking fee. Shady business practices.

GPS "RIP OFF" CITY BUYER BEWARE I ordered a garmin fishfinder. I then found a newer model $200 cheaper at Cabelas. I never opened the package and returned it with the label they sent me. Today they notified me that they were deducting $200 because the unit came back in a "unsellable" condition. That's funny since the damn package was never opened! I contacted customer service and was told my case was closed and to take it up with Ebay. I filed a complaint with Ebay. They sided with me and the full refund was issued. Thanks Ebay, screw you gps rip off city!!!

Steer WELL CLEAR of GPS City. Steer WELL CLEAR of GPS City. I purchased a 610 Montana new from them. It failed within 12 months. They replaced it with a used, apparantly refurbished unit. History unknown? Yes GAVE ME A SECOND HAND UNIT. Now some 30 months later the outer case has rotted & the on/off button has disintegrated. GPS City don't want to know. Disreputable customer service.

UNETHICAL, UNPROFESSIONAL GPSCITY!!! Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..