Steer WELL CLEAR of GPS City. Steer WELL CLEAR of GPS City. I purchased a 610 Montana new from them. It failed within 12 months. They replaced it with a used, apparantly refurbished unit. History unknown? Yes GAVE ME A SECOND HAND UNIT. Now some 30 months later the outer case has rotted & the on/off button has disintegrated. GPS City don't want to know. Disreputable customer service.

Avoid is the best advice I can offer Avoid is the best advice I can offer. Yes they will answer your enquiries but the reply will be no answer at all. Just a blind reply from a list of answers they have in front of them. and what can only amount to Cheek as a blind reply, Imagine talking to a parrot. They did not pass on Fedex info in order for me to collect the item I purchased, Weeks passed before i could get my item and that was after stopping a Fedex driver and asking him to find my item. Now months after getting the item im being taken to court by Fedex for a bill This lot should have paid or notifying me there was a problem...Disaster..AVOID AVOID AVOID!!

GPSCity ship faulty customer returns to new customers! I bought a refurbished Garmin Nuvi 2589LMT from GSPCity. The unit had a damaged screen when it arrived. It also had personal customer data on it (tracks from customer's home, etc.). I contacted GSPCity and they explained they do not test any units they ship. They send out what ever they get returned without knowing what the fault was! So I get a known faulty unit from another customer. They explained I could ship it back at my expense and they would consider a refund! I now have a wait of several months to find out if I get any money back. The most deplorable example of customer service ever to ship a known faulty unit to another customer and then make them pay to ask for a refund!!!

Didn't get what I ordered and I pay and wait for the return I ordered a garmin chart. I received an sd card but there was no chart on the sd card. I was told I had to return sd card, and when received they would send me a new one. I asked for expedited shipping and was refused. Company is making no effort at all to make up for a ridiculous mistake on their part. Apparently no one there cares either to send the right product in the first place or to try to speed up the return--of course I have to pay the cost of the return and based on other reviews I see, I wonder if they will claim they never got it. Terrible experience.

Avoid this company Buy from a reputable seller like REI or Moosejaw. They charge exorbitant restocking fees on items sent back in unopened condition even when they state they want. Claimed item was used and refuse to refund me the restocking fee. Shady business practices.