Extortionate shipping costs Extortionate shipping costs Bought a ram mount for £6.00 through eBay immediately realised that the postage was going to be £34.00 so cancelled my order within 2 minutes, also emailed them to ensure the cancellation took place, they insisted on posting it out whatever and wouldn’t cancel Sent it back at cost of £10.00 only NoW I have all my money back thanks to ebay sorting it out Wouldn’t use again, ignorant towards there customers

Avoid this company Buy from a reputable seller like REI or Moosejaw. They charge exorbitant restocking fees on items sent back in unopened condition even when they state they want. Claimed item was used and refuse to refund me the restocking fee. Shady business practices.

I've had nothing but great experiences… I've had nothing but great experiences here over 8+ years buying all kinds of gear, both new and refurbished. They process orders promptly, and ship out very quickly too! Be aware that their expected dates for "in-stock" are just estimates, and like every business in the world right now, logistics and shipping delays are far beyond their control. I have no doubt that they're doing their best. That said, I've purchased at least one item with an expected in-stock date in the future, and there were no delays at all. I'll happily keep buying from them in the future.

Avoid is the best advice I can offer Avoid is the best advice I can offer. Yes they will answer your enquiries but the reply will be no answer at all. Just a blind reply from a list of answers they have in front of them. and what can only amount to Cheek as a blind reply, Imagine talking to a parrot. They did not pass on Fedex info in order for me to collect the item I purchased, Weeks passed before i could get my item and that was after stopping a Fedex driver and asking him to find my item. Now months after getting the item im being taken to court by Fedex for a bill This lot should have paid or notifying me there was a problem...Disaster..AVOID AVOID AVOID!!

UNETHICAL, UNPROFESSIONAL GPSCITY!!! Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..