James Turner
GBRipped 28 ft round winter pool cover James Turner, We purchased a high quality winter pool cover which ripped during the winter. We took pics of the torn part and sent it to them so we could get a replacement. They wrote us back and said they would not warranty it because the factory said it was not a factory defect. The rip was along the seam only. It would seem to me and others in my family that it is indeed a factory defect. I do believe that someone was educated well beyond their intelligence level. Wish I could have given them zero stars. UPDATE: As of 9/19/19, I have not heard from nor have I been in touch with your customer service team!
William nance
GBWhere is my pool cover Where is my pool cover? I ordered last week . Not impresed with your customer service. I needed this cover before I leave for a three week trip. Not happy at all with splash.
Keith
GBBought some pucks that will not… Bought some pucks that will not dissolve. Follow up: Holy smokes that was 7 months ago, Pucks still don't dissolve very fast at all. Was a struggle to keep chlorine levels up. Still would not recommend.
Dugh Stafford
GBWHEN TRYING TO ORDER SITE WAS SO BUSY… WHEN TRYING TO ORDER SITE WAS SO BUSY TRYING TO GET ME TO ADD TO ORDER GOT CONFUSED AND DID NOT EVEN NO IF I PUT IN AN ORDER UNTILL I GOT CONFIRMATION OF AN ORDER.NOW AS TO HOW GOOD PRODUCT CLEANED MY TOILET BOWL,NOT VERY WELL AT ALL.WAS TRYING TO GET BROWN STAIN AT WATER LEVEL IN BOWL.
Tembo Martha
RWMy wife and children are very happy… My wife and children are very happy that we all realise that you do better than others with your good and professional favour, so please keep it up.