BD
GBI ordered bromine tabs for my hot tub … I ordered bromine tabs for my hot tub from them because the price was very good and the tabs said they had 98% active ingredients. I was disappointed to discover when they arrived that some of the active ingredients was chlorine I don't want chlorine in my hot tub
Karen
GBMy order arrived promptly however it … My order arrived promptly however it did not fit the noodle and one strap tore as i attempted to fit it on noodle.
Keith
GBBought some pucks that will not… Bought some pucks that will not dissolve. Follow up: Holy smokes that was 7 months ago, Pucks still don't dissolve very fast at all. Was a struggle to keep chlorine levels up. Still would not recommend.
Customer
GBWrong size tarp -
James Turner
GBRipped 28 ft round winter pool cover James Turner, We purchased a high quality winter pool cover which ripped during the winter. We took pics of the torn part and sent it to them so we could get a replacement. They wrote us back and said they would not warranty it because the factory said it was not a factory defect. The rip was along the seam only. It would seem to me and others in my family that it is indeed a factory defect. I do believe that someone was educated well beyond their intelligence level. Wish I could have given them zero stars. UPDATE: As of 9/19/19, I have not heard from nor have I been in touch with your customer service team!