Snappy assistance and remarkable… Snappy assistance and remarkable viability! I've been truly amped up for the shows I saw a couple of days sooner. However I have a ton of issues now or, in all likelihood I am totally charmed with their offices.

Ripped 28 ft round winter pool cover James Turner, We purchased a high quality winter pool cover which ripped during the winter. We took pics of the torn part and sent it to them so we could get a replacement. They wrote us back and said they would not warranty it because the factory said it was not a factory defect. The rip was along the seam only. It would seem to me and others in my family that it is indeed a factory defect. I do believe that someone was educated well beyond their intelligence level. Wish I could have given them zero stars. UPDATE: As of 9/19/19, I have not heard from nor have I been in touch with your customer service team!

Was very difficult to put together in the cupholders need to be much deeper Was very difficult to put together the instructions on the pamphlet were not accurate, one of the screws were broken so we could not attach the back portion until we went out and bought another screw and the cupholders need to be much deeper so your drink does not fall over once you get in the chair. Once the chair is put together it is a nice product .

Glorified tarp. Purchased a pool cover from these people. All of this is just a piece of cheap tarp. Just cover did not last one season. Contacted customer service. Customer service will not stand behind you. If you are looking to purchase a pool cover do not purchase it from these people. If anything is defective they will offer you a 20% discount. That is it. They can take their 20% discount and shove it . Go to a real pool place Do not purchase from this company. They are a scam.

Where is my pool cover Where is my pool cover? I ordered last week . Not impresed with your customer service. I needed this cover before I leave for a three week trip. Not happy at all with splash.