William nance
GBWhere is my pool cover Where is my pool cover? I ordered last week . Not impresed with your customer service. I needed this cover before I leave for a three week trip. Not happy at all with splash.
Sue Sander
GBIf I could give 0 stars it would be a -10 If I could give 0 stars. This company actually deserves a -10. No customer service at all, sure they talk nice on the phone, then never follow through. Also, their email is always "down" when I call, and they see no record at all of any emails I have sent them over the past two months, even though I have mail receipts showing they went through. They lie about everything. WHAT A SCAM. If they do not send out a replacement cover tomorrow with a tracking number, I will call & post with the Better Business Bureau. You have had ample time to reply and replace my cover. Oh, and then while I am waiting for you to receive resent email, which I also got a receipt for, that it went through....your computers conveniently go down, and the IT people are gone for the day. WHAT A CROCK!
Customer
GBWrong size tarp -
gregh
GBmissing parts -
Violet Simpson
GBExcellent experience - excellent product Excellent experience! I ordered a 24 ft. round winter pool cover. They shipped it quickly! Last time I ordered this product from a different company they sent a pool cover exactly 24 ft. There was no extra material to clip it to the pool or lay a water bladder on. Splash Super Center has a wonderful website that listed my pool cover and how much extra material I get for my 24 ft. round pool. It allows you to pick 2-4 extra feet depending on your needs. It doesn't get better than that. Thank you so much Splash Super Center!