Martin Smith
GBFirst class range and quality First class range and quality. But ruined by Amazon and their monopolistic customer abusing ownership I cancelled my Amazon prime account as I was disgusted by the greed of a trillion $ company adding adverts to the service I pay for (Prime video). I bought everything through Amazon. Over £3000 last year, but enough is enough. In return they cancelled and closed my Audible account, stole the £20 in credits and I lost 35 books I had purchased for over £300. Avoid this blackmailing manipulative monopolistic colossus - they will take your money and spit in your face. No recourse. No customer care. Disgusting but expected. We are lambs to slaughter. Even the books I downloaded were now no longer accessible. Beware
Shay Dave Phillips
DEYou can only Pause ONCE a year, be aware Good service if you use it. But, buyer be aware you can only put your membership on hold ONCE a year, otherwise you will be charged, but you can cancel anytime. Customers should be able to pause as long as they need, without having to cancel membership.
Rikke-sofie Frederiksen
DKThey keep charging me a monthly fee They keep charging me a monthly fee, even though i cancelled my subscribtion last year. They are impossible to get in contact with. Dont recomend anyone subscribing to this app
Moggy
GBMisunderstood? I'm a bit suprised at so many negative reviews. I think a few people have gotten confused... I am liking Audible, I recently signed up to the £10 a month subscription again. Before re-subbing I was able to listen to my previously bought (with credits and otherwise) library on my alexa devices or my phone with no problems. I will say, when my last subscription ended my credits I'd previously paid for were taken, and the sub only ended as the card attached hit its expiry date and I didn't update. It is very tricky to cancel your subscription, maybe best to call customer services or use a web browser, I can't find it on the app. Audible is Amazon, so yes, it will assume you want the subscription to continue if you cancel a card, and might use the account/card you've saved for shopping... would of been 5* but it took my purchased credit's. I might actually call amazon regarding this.
#NOTHAPPY
GBGenerally I am happy with Audible Generally I am happy with Audible, but their membership is a bit complicated at times-- my biggest complaint are two-fold. The first is unused Credits just go away if not used. The 2nd issue is their phone app is a battery KILLER. I often listen with my phone during the day and it will absolutely drain my android in about 5 hours.