isobelr
DEAVOID! Please don't even give it a trial. They consistently charged me even if I canceled several times in all the possible ways!
Moggy
GBMisunderstood? I'm a bit suprised at so many negative reviews. I think a few people have gotten confused... I am liking Audible, I recently signed up to the £10 a month subscription again. Before re-subbing I was able to listen to my previously bought (with credits and otherwise) library on my alexa devices or my phone with no problems. I will say, when my last subscription ended my credits I'd previously paid for were taken, and the sub only ended as the card attached hit its expiry date and I didn't update. It is very tricky to cancel your subscription, maybe best to call customer services or use a web browser, I can't find it on the app. Audible is Amazon, so yes, it will assume you want the subscription to continue if you cancel a card, and might use the account/card you've saved for shopping... would of been 5* but it took my purchased credit's. I might actually call amazon regarding this.
Margy Whalley
GBHaving valued audible for my grandchildren todays experience was a nightmare! Having always valued audible for my eldest dyslexic granddaughter I encouraged my younger granddaughter (10) to use it when studying The Sword in the Stone by T.H.White .We were bitterly disappointed to find that you have not used the complete classic text used by English schools but rather another alien version .This means that 2 key chapters on Audible follow a completely different version of T.H.White's text from the Collins Modern Classics and essential modern classics version. I'm aware that White reversioned the story several times in his lifetime BUT surely the version Audible is using needs a Warning label or other children will have a similarly dissonant experience? Instead of White's wonderful battle in chapter 11-12 between Robin Wood and his crew with Kay and Wart and Marion against the cannibalistic Anthrophagi there is a less well developed story of Morgan le Fays castle and fighting the Griffin. Why have Audible chosen this version of T.H.White's well loved text ?How can you rectify this ?
Haider K
AUI got charged AUD16.45 for nothing I got charged AUD16.45 a week ago, I just noticed my bank account today, so I called Audible Australia, they checked my account, and there was no such charge on my account as they said with no explanation, why I got charged. Tries to help them said how about my old account I used few years ago, they already locked my old account and no way to unlock it for further investigation, they transferred me to another team, same talk, I asked to take my issue to the next level, didn't allowed me. So, I called me bank as it is unauthorised transaction, cancled my card and raised a dispute. Really bad customer service, unskilled, unprofessional, not useful at all. I call amazon itself asking for help, everyone transferred me to another staff member, i stuck in their loop and got tired. I removed my payment details as you never know when you get charged. *** Update *** Finally, my bank get me my money back.
Benedicte Paulsen
NOAlmost impossible to opt out Almost impossible to opt out - and - if you ever buy something at Amazon again, they'll fetch your credit card details and opt them back into the audible app and renew your subscription, without you knowing it. It says in the desktop app that I don't have subscription anymore, but every month, just like magic, they manage to steal money from my credit card. I'm never entering any credit card details on Amazon again, may they rest in ****