Don’t bother Iv just signed up as I saw an advert for a couple of stories I’m interested in, but I have to ask, why the hell do you charge a subscription and then we have to pay for the books on top of that subscription. Il be cancelling it as that’s just ridiculous.

Brutal. Just brutal. Brutal. Tried canceling Audible and the process is next to impossible to self-serve. Called the call centre and was placed on hold...and hold...and hold some more. Absolutely criminal how difficult they make it to cancel your subscription. Save your money. There's other ways to experience books.

They keep charging me a monthly fee They keep charging me a monthly fee, even though i cancelled my subscribtion last year. They are impossible to get in contact with. Dont recomend anyone subscribing to this app

I got charged AUD16.45 for nothing I got charged AUD16.45 a week ago, I just noticed my bank account today, so I called Audible Australia, they checked my account, and there was no such charge on my account as they said with no explanation, why I got charged. Tries to help them said how about my old account I used few years ago, they already locked my old account and no way to unlock it for further investigation, they transferred me to another team, same talk, I asked to take my issue to the next level, didn't allowed me. So, I called me bank as it is unauthorised transaction, cancled my card and raised a dispute. Really bad customer service, unskilled, unprofessional, not useful at all. I call amazon itself asking for help, everyone transferred me to another staff member, i stuck in their loop and got tired. I removed my payment details as you never know when you get charged. *** Update *** Finally, my bank get me my money back.

Don't purchase audible audio books with your Amazon.com account!!! I ended up with a duplicate account on Amazon Prime when I got a new TV. One was linked to my Audible account. Customer service had me delete the duplicate so I could access my streaming subscriptions on my TV. I specifically asked about my Audible audio books and movies purchases. Rep said it would be fine. I ended up with access to my streaming services on my TV, and my Audible account completely deleted! I had purchased over 185 audio books as of about six months ago (i have a screen shot of my Audible account from that time), and four purchased credits. At $15.00 a credit that is $2,775 in purchased books and $60 in credits that they just WIPED OUT. Contacted customer support for HOURS of time over three DAYS. They ended with "IT will email me in 72 hours to say what they could recover. That was over a week ago. So they basically stole almost three THOUSAND dollars from me.