
Lee Johnson
GBhow to cancel and return books Books are fine and so I'd the app but if you want to cancel they make it very hard. My advice is use a computer and web browser to cancel memberships and return books as these features are not available on mobile devices or app. Even though they don't tell you this!

Dan Powell
GBDon't purchase audible audio books with your Amazon.com account!!! I ended up with a duplicate account on Amazon Prime when I got a new TV. One was linked to my Audible account. Customer service had me delete the duplicate so I could access my streaming subscriptions on my TV. I specifically asked about my Audible audio books and movies purchases. Rep said it would be fine. I ended up with access to my streaming services on my TV, and my Audible account completely deleted! I had purchased over 185 audio books as of about six months ago (i have a screen shot of my Audible account from that time), and four purchased credits. At $15.00 a credit that is $2,775 in purchased books and $60 in credits that they just WIPED OUT. Contacted customer support for HOURS of time over three DAYS. They ended with "IT will email me in 72 hours to say what they could recover. That was over a week ago. So they basically stole almost three THOUSAND dollars from me.

Rikke-sofie Frederiksen
DKThey keep charging me a monthly fee They keep charging me a monthly fee, even though i cancelled my subscribtion last year. They are impossible to get in contact with. Dont recomend anyone subscribing to this app

Shay Dave Phillips
DEYou can only Pause ONCE a year, be aware Good service if you use it. But, buyer be aware you can only put your membership on hold ONCE a year, otherwise you will be charged, but you can cancel anytime. Customers should be able to pause as long as they need, without having to cancel membership.

James
AUAmazon (Audible) account closed without warning or reason After a month of confused back and forth with Amazon (Audible) customer service, Amazon (Audible) closed my account without warning. I wasn't told why or given an opportunity to respond to any concerns, then I was told Amazon (Audible) may not respond to further correspondence from me. Even though, I had provided them with the information that they had requested. I now can't access my library of Audible audiobooks that I own, or create a new Audible account using my phone number as it is tied to my closed account. Amazon (Audible) controls the market and do not hold themselves accountable for how they treat their customers. Better and safer to avoid them, and choose a competitor.