Generally I am happy with Audible Generally I am happy with Audible, but their membership is a bit complicated at times-- my biggest complaint are two-fold. The first is unused Credits just go away if not used. The 2nd issue is their phone app is a battery KILLER. I often listen with my phone during the day and it will absolutely drain my android in about 5 hours.

awful - not using them again awful, these guys are crooks, avoid! I've paid for four credits, and cannot access them in australia. I have had a weeks long email conversation trying to solve this, and have been mucked around by an incompotent team that are unhelpful. Wish they were better!

Brutal. Just brutal. Brutal. Tried canceling Audible and the process is next to impossible to self-serve. Called the call centre and was placed on hold...and hold...and hold some more. Absolutely criminal how difficult they make it to cancel your subscription. Save your money. There's other ways to experience books.

You can only Pause ONCE a year, be aware Good service if you use it. But, buyer be aware you can only put your membership on hold ONCE a year, otherwise you will be charged, but you can cancel anytime. Customers should be able to pause as long as they need, without having to cancel membership.

Amazon (Audible) account closed without warning or reason After a month of confused back and forth with Amazon (Audible) customer service, Amazon (Audible) closed my account without warning. I wasn't told why or given an opportunity to respond to any concerns, then I was told Amazon (Audible) may not respond to further correspondence from me. Even though, I had provided them with the information that they had requested. I now can't access my library of Audible audiobooks that I own, or create a new Audible account using my phone number as it is tied to my closed account. Amazon (Audible) controls the market and do not hold themselves accountable for how they treat their customers. Better and safer to avoid them, and choose a competitor.