Almost impossible to opt out Almost impossible to opt out - and - if you ever buy something at Amazon again, they'll fetch your credit card details and opt them back into the audible app and renew your subscription, without you knowing it. It says in the desktop app that I don't have subscription anymore, but every month, just like magic, they manage to steal money from my credit card. I'm never entering any credit card details on Amazon again, may they rest in ****

awful - not using them again awful, these guys are crooks, avoid! I've paid for four credits, and cannot access them in australia. I have had a weeks long email conversation trying to solve this, and have been mucked around by an incompotent team that are unhelpful. Wish they were better!

Audible Au - Taking Money Fraudulently I have been charged by Audible Au since 2020 despite not requesting this in the first place. I think this started occurring when I had Amazon Prime Au! I have contacted them and they stonewall. How can such a large company be allowed to do this to individuals who do not have the same resources to fight them. Audible just stop and reimburse me for your fraudulent payments

I got charged AUD16.45 for nothing I got charged AUD16.45 a week ago, I just noticed my bank account today, so I called Audible Australia, they checked my account, and there was no such charge on my account as they said with no explanation, why I got charged. Tries to help them said how about my old account I used few years ago, they already locked my old account and no way to unlock it for further investigation, they transferred me to another team, same talk, I asked to take my issue to the next level, didn't allowed me. So, I called me bank as it is unauthorised transaction, cancled my card and raised a dispute. Really bad customer service, unskilled, unprofessional, not useful at all. I call amazon itself asking for help, everyone transferred me to another staff member, i stuck in their loop and got tired. I removed my payment details as you never know when you get charged. *** Update *** Finally, my bank get me my money back.

Two accounts are simultaneously charged \ unable to file a complaint Two accounts are simultaneously charged. Audible Amazon, Audible Uk. I terminated both accounts, received confirmation for both terminations, yet, they keep getting charged. I brought the issue under attention of both help desks. Both halfway our chat show a ' technical issue, connection terminated, you will be helped by a representative, which does not happen...