Two accounts are simultaneously charged \ unable to file a complaint Two accounts are simultaneously charged. Audible Amazon, Audible Uk. I terminated both accounts, received confirmation for both terminations, yet, they keep getting charged. I brought the issue under attention of both help desks. Both halfway our chat show a ' technical issue, connection terminated, you will be helped by a representative, which does not happen...

how to cancel and return books Books are fine and so I'd the app but if you want to cancel they make it very hard. My advice is use a computer and web browser to cancel memberships and return books as these features are not available on mobile devices or app. Even though they don't tell you this!

Don’t bother Iv just signed up as I saw an advert for a couple of stories I’m interested in, but I have to ask, why the hell do you charge a subscription and then we have to pay for the books on top of that subscription. Il be cancelling it as that’s just ridiculous.

Amazon (Audible) account closed without warning or reason After a month of confused back and forth with Amazon (Audible) customer service, Amazon (Audible) closed my account without warning. I wasn't told why or given an opportunity to respond to any concerns, then I was told Amazon (Audible) may not respond to further correspondence from me. Even though, I had provided them with the information that they had requested. I now can't access my library of Audible audiobooks that I own, or create a new Audible account using my phone number as it is tied to my closed account. Amazon (Audible) controls the market and do not hold themselves accountable for how they treat their customers. Better and safer to avoid them, and choose a competitor.

Misunderstood? I'm a bit suprised at so many negative reviews. I think a few people have gotten confused... I am liking Audible, I recently signed up to the £10 a month subscription again. Before re-subbing I was able to listen to my previously bought (with credits and otherwise) library on my alexa devices or my phone with no problems. I will say, when my last subscription ended my credits I'd previously paid for were taken, and the sub only ended as the card attached hit its expiry date and I didn't update. It is very tricky to cancel your subscription, maybe best to call customer services or use a web browser, I can't find it on the app. Audible is Amazon, so yes, it will assume you want the subscription to continue if you cancel a card, and might use the account/card you've saved for shopping... would of been 5* but it took my purchased credit's. I might actually call amazon regarding this.