Margy Whalley
GBHaving valued audible for my grandchildren todays experience was a nightmare! Having always valued audible for my eldest dyslexic granddaughter I encouraged my younger granddaughter (10) to use it when studying The Sword in the Stone by T.H.White .We were bitterly disappointed to find that you have not used the complete classic text used by English schools but rather another alien version .This means that 2 key chapters on Audible follow a completely different version of T.H.White's text from the Collins Modern Classics and essential modern classics version. I'm aware that White reversioned the story several times in his lifetime BUT surely the version Audible is using needs a Warning label or other children will have a similarly dissonant experience? Instead of White's wonderful battle in chapter 11-12 between Robin Wood and his crew with Kay and Wart and Marion against the cannibalistic Anthrophagi there is a less well developed story of Morgan le Fays castle and fighting the Griffin. Why have Audible chosen this version of T.H.White's well loved text ?How can you rectify this ?
Lee Johnson
GBhow to cancel and return books Books are fine and so I'd the app but if you want to cancel they make it very hard. My advice is use a computer and web browser to cancel memberships and return books as these features are not available on mobile devices or app. Even though they don't tell you this!
#NOTHAPPY
GBGenerally I am happy with Audible Generally I am happy with Audible, but their membership is a bit complicated at times-- my biggest complaint are two-fold. The first is unused Credits just go away if not used. The 2nd issue is their phone app is a battery KILLER. I often listen with my phone during the day and it will absolutely drain my android in about 5 hours.
Lena Wagenfuehr
IEThey don't honour their promises I took advantage of a New Year's offer on audible.fr (I was in France) three months trial membership. I was due to get my new credit yesterday, but when I logged on to my account I saw it had been cancelled. I can not contact them to ask what happened - they ignore all my mails. Fortunately I haven't lost a cent, but they decide after the fact to renege on a deal? Don't do any business with a company that treats customers like trash.
Tina Painter
CABrutal. Just brutal. Brutal. Tried canceling Audible and the process is next to impossible to self-serve. Called the call centre and was placed on hold...and hold...and hold some more. Absolutely criminal how difficult they make it to cancel your subscription. Save your money. There's other ways to experience books.