
Trisha
GBTotally unable to get though to a… Totally unable to get though to a customer support person. Too focussed on not having to spend money on employing staff to deal with customer queries. SO (!!!) frustrating to use when you have a general query that doesn't fit within the 'check box' designated options.

Vaddy K
GBmost unstable official software ever most unstable official software ever, itunes cannot work with any iphone, even from official website from the first page when downloaded latest version it will still ask you to upgrade it after installation. Issues with iphone x in 2022, latest software says incompatible phone. Reinstallation cannot fix itself, unable to stop required processes in the OS for rebuild of own database. Not worth money, I have stopped wasting money on Iphones, no more.

Barbara Rooney
USApple Care-Support is exactly that-Supportive Apple Care-Support is exactly that. They are very supportive in solving any issues with your Apple products, i.e. Macbook Air, iPhone 12, and my Apple watch. Every time I call them they are consistently kind, professional, and knowledgeable. They should receive more positive accolades for the excellent work they do!

ter Smith
USWhy does music in my library keep… Why does music in my library keep disappearing? Then I end up repurchasing and don’t say that’s not possible because there are numerous versions of the same song and if you don’t remember which album you initially purchased from, you buy the same song twice. Apple charges outrageous prices for their products and still, it’s not enough. On top of overpricing products for customers, they are thieves! (I’m sure your excuse this time will be I inadvertently deleted them myself)

James
CAA lot of my mates prefer to use… A lot of my mates prefer to use android, and other music platforms like Spotify and Soundcloud. But I actually enjoy using itunes and Apple music with my iPhone. The pricing is the same as Spotify, but the music quality is much better, and the playlist setup is much more organized. When I've tried Spotify, I was super confused by the setup and it all seemed messy and unorganized. So I prefer to use itunes, and Apple music.