customer
LTApple with all their devices which need… Apple with all their devices which need Itunes.. Itunes is worst program i used in my life , never ever buying new iphone in my life , iphone got in restore mode and i need to restore it with itunes , when i try to do this program says itunes needs to be updated to latest version , but when i try to update, it says its already latest version of itunes.. worst experience ..
Shane
GBBreathtaking Incomptence I find myself driven to write this in exasperation at itunes behaviour. I have a fast, very fast, PC, a Ryzen 5900 with 64mb of ram, running Windows 10 64. It is also very well sorted, all the right bios settings, drivers and firmware. I have a lot of software all running at once, including very big graphic design files using lots of resources, yet the only thing that ever courses it to crash it b***** itunes. And it doesn't just lunch itself, oh no, it's like a full-on throwback to Windows 98 days where the whole system becomes unresponsive until eventually you have to do a hard reset. It's hilarious that Apple peddle themselves as elite, when in reality they are totally inept compared to most other modern software producers.
John
GBNo refunds for recommended solution Not only can i not make the purchase I want, but adding itunes credit (which turned out to be a recommended solution) isn't refundable, and having 1p left over meant two purchases went into itunes credit, both apparently unable to be refunded. Support was pretty much useless, the live chat wanted a phone call, which I didn't want to do even without not knowing how long it would go on for. Waste of time really.
Grave Digger
GBWhy do they even exist This guys unbelievable - after speaking to them I realised why I hate Apple so much, I had any issue with my gift card. they said they would helped me and instead of helping they threw me under the bus, with a even bigger issue than I had before. these guys are imbeciles - they call themselves senior advisor/manager and they have no power no skill apart from wasting oxygen. Another reason why we have global warming is because of apple after service all just oxygen burners. one of the most useless companies to grace this earth. Maybe the should go learn customer service skills from places like PayPal.
Eric Bove
GBITUNES HAS SUCKED RECENTLY I have been having constant problems with ITunes on my windows desktop. Basically every time I edit a Playlist it crashed and I have to restart it from taskmaster. Also sometimes when playing music on the internet it hits some snag and I can only play downloads until I restart. Customer service was no help and acted as if they had never heard of this problem even though many have experienced the same thing.