Apple

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1.40
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

5.00%

1

85.00%
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Barbara Rooney
GB

Apple Care-Support is exactly that-Supportive Apple Care-Support is exactly that. They are very supportive in solving any issues with your Apple products, i.e. Macbook Air, iPhone 12, and my Apple watch. Every time I call them they are consistently kind, professional, and knowledgeable. They should receive more positive accolades for the excellent work they do!

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customer
LT

Apple with all their devices which need… Apple with all their devices which need Itunes.. Itunes is worst program i used in my life , never ever buying new iphone in my life , iphone got in restore mode and i need to restore it with itunes , when i try to do this program says itunes needs to be updated to latest version , but when i try to update, it says its already latest version of itunes.. worst experience ..

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Trisha
GB

Totally unable to get though to a… Totally unable to get though to a customer support person. Too focussed on not having to spend money on employing staff to deal with customer queries. SO (!!!) frustrating to use when you have a general query that doesn't fit within the 'check box' designated options.

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Alexander
GB

Rude, unsympathetic and unaccountable support I needed an invoice and contacted support. I was told it was the wrong support channel and they'd put me through to the right one. They didn't, I was promptly ignored until finally, I got the below response. Do better Apple. Follow through with what you say you will do and if a colleague falls below the expected standard, be a team player and share accountability. Fix the problem, don't pass off the blame. Disappointing that a brand like Apple could put Hinner in a customer-facing role. I wouldn't be surprised if they've outsourced their support abroad. 'Thanks for contacting us. This is Hinner again from the Apple Care Email Advisor Team. This case will be closed now as you keep contacting the wrong support channel. Future emails about this case will not be answered.'

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SONIA ANDERSON
GB

I was charged for bazaart although I… I was charged for bazaart although I didn’t have a subscription and I call apple and ask wat was this transaction for and apple could not tell me and said I need to let it charge me before they can tell me wat was I charge for because I didn’t have a active subscription. Now I let u guys charge me you wouldn’t give me back my money. This is unfair and criminals apple is a theft..

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