Ordered an Arrow Prodegy several months… Ordered an Arrow Prodegy several months ago. Still haven’t receive plane but they sure took my money. I been buying for 20 years & this company has become a ripoff. Our club members expecting same problems. If you order from this company you deserve to lose your money because you’ve been warned. The Better Business Bureau doesn’t accredit this company.

Horizon Hobby fraudulent business practice I orderd the Draco one Friday nite after hours from HH and a few hours later tried to cancel the purchase. The bot never confirmed the action so I sent an email and the reply was they couldn't cancel even though the item had not shipped. I had to wait for it to arrive and start a return which I did and have been waiting over a month and every time I send and email to HH Alanee has a new excuse. I have finally opened a dispute with Discover and hopfully will get my money back

Big customs invoices to come I wished I had done my research before buying from them. Bought a plane kit and a flight simulator for xmas. Weeks later 2 big invoices from FedEx came for "Disbursement Fee, Clearance Entry Fee" and HST on top of them! The website was not clear the Shipping and Handling was not all that would cost you. Not very happy. I'll buy local from now on.

Totally s""t company they have… Totally s""t company they have suppliers taking ya money and absolutely no idea when stock will arrive in UK. They must be losing customers daily I've done modeling all my life and never had to put deposits down on goods and 3 month later no idea what so ever when they will be delivered. Someone is making a mint out of this in interest alone. Be nice for a response but there won't be any because there a company that doesn't give a monkeys .

Buyer beware Buyer beware. Returned a product on 12/15 and to date have not received a credit. Terrible customer service and thieves of money. GO ELSEWHERE. I don't usually bother with reviews but their behavior is borderline criminal in my mind and they should be shut down for their shoddy business practice.