Very poor service Very poor service. Purchased a flight simulator through them, the game doesn't work properly, contacted customer service, they reviewed my PC's capabilities and can't find a solution to the problem. I have emailed them several times, with no viable solution, and now they refuse to respond to my emails. Their original 4 emails were the same exact instructions every time, even though I explained to them that I cannot do anything in the simulator without it crashing. I have tried uninstalling and redownloading the program with no lich, several times.

Totally s""t company they have… Totally s""t company they have suppliers taking ya money and absolutely no idea when stock will arrive in UK. They must be losing customers daily I've done modeling all my life and never had to put deposits down on goods and 3 month later no idea what so ever when they will be delivered. Someone is making a mint out of this in interest alone. Be nice for a response but there won't be any because there a company that doesn't give a monkeys .

Great Customer support Purchased an ECX temper gen2 from a hobby store during a recent trip and a couple of batteries into it (first week of ownership) the front right axle pin disappeared rendering the crawler to a 3x4. After contacting customer support, Wayne shipped out a replacement part within days. Back up and running and enjoying the truck a lot. Great turnaround great service. Thank you.

Big customs invoices to come I wished I had done my research before buying from them. Bought a plane kit and a flight simulator for xmas. Weeks later 2 big invoices from FedEx came for "Disbursement Fee, Clearance Entry Fee" and HST on top of them! The website was not clear the Shipping and Handling was not all that would cost you. Not very happy. I'll buy local from now on.

There is no hope for HH There is no hope for HH. Once the R/C car crowd dumps them, it's over. Being able to walk into my LHS and purchase integrated products based on the Spektrum universe was the draw. Now, CS is non existent. They can't even stock recommended batteries for the new airplanes. They killed hobby shops with shrinking margins. Albeit inconvenient, I have moved back to Futaba and put Horizon and it's gluttony of foam in my rear view mirror.