Horizon Hobby fraudulent business practice I orderd the Draco one Friday nite after hours from HH and a few hours later tried to cancel the purchase. The bot never confirmed the action so I sent an email and the reply was they couldn't cancel even though the item had not shipped. I had to wait for it to arrive and start a return which I did and have been waiting over a month and every time I send and email to HH Alanee has a new excuse. I have finally opened a dispute with Discover and hopfully will get my money back

Buyer beware Buyer beware. Returned a product on 12/15 and to date have not received a credit. Terrible customer service and thieves of money. GO ELSEWHERE. I don't usually bother with reviews but their behavior is borderline criminal in my mind and they should be shut down for their shoddy business practice.

Ordered an Arrow Prodegy several months… Ordered an Arrow Prodegy several months ago. Still haven’t receive plane but they sure took my money. I been buying for 20 years & this company has become a ripoff. Our club members expecting same problems. If you order from this company you deserve to lose your money because you’ve been warned. The Better Business Bureau doesn’t accredit this company.

Try to avoid buying from this company… Try to avoid buying from this company directly and instead go through a 3rd part retailer like AMAIN or AMAZON. This company will drag their feet when it comes to refunds and it took Amazon to initiate their “A to Z” service guarantee (which threaten’s HH’s seller status on Amazon) to finally get my refund. This happened TWICE for me and luckily both times were handled by Amazon’s customer service. You’re looking at the “Electronic Arts” of the RC world - one of the worst companies in the world.

I have bought at least 30 Horizon Hobby… I have bought at least 30 Horizon Hobby helicopters probably closer to 40 including the 550x 600x and 700x currently I probably have 10. I asked about how to verify a receiver for being authentic, they said I could buy a cord for $25.00 made by Spektrum and try to register it, or send it to them and pay $40.00. I am done I will buy all SAB you people should learn to not bite the hand that feeds you, what a joke. I would recommend buying from another company and avoid Horizon Hobby at all costs...