Professional, kind and intelligent Wonderful store with fantastic employees and baristas. I love the Eau Claire BAM because they always have the books I am searching for either in stock or they are shipped to my door in a few days. Extremely professional, kind, intelligent staff and a very clean bookstore.

Our local store in Wilmington Our local store in Wilmington, NC took out the coffee shop and seating around their store. Not going back. It's pretty clear from the parking lot their demise is on the horizon.

very slow shipping and hardly any updates…. I ordered 3 books as they had a great buy two get one sale on the 26th of November. I did receive one book fairly quickly and was quite pleased! As for the rest of my order, I waited about 2-3 weeks for any sort of update before I sent an email inquiring about the status. After a few days, my reply was that they can’t tell me how long my order would take or if they’d have to refund me all together. Now, December 27th, book #2 has been shipping for a little over a week and I can’t check the shipping status because the tracking ID doesn’t work. Two days ago I got my first update about book #3; after a month, they have finally ordered my last book from the distributor and will update me when they receive more information. The price is reasonable, even when they aren’t on sale, but shipping can take quite some time with nearly 0 updates.

Deceptive company Deceptive company. They promised 5-7 days shipping but failed to mention on their order page that that would be once they had it in stock. (That little snippet was a footnote on their invoice after they gobbled your money.) No sign of the book yet. Avoid.

If I could give a 1/2 Star I would !! If I could give a 1/2 Star I would !!! Placed order and paid for Rush Delivery had to call to find out that my order was canceled but not refunded due to the Address which nothing was wrong with the ADDRESS!!! Manger replaced the order said they would get it ready today this was on 3/20/2024. Checked on site told order was on the way!! Guess what nope order was placed on 3/24/2024 when called to get tracking information RUDE Customer Service rep told me they were not AMAZON!!! REALLY!!! Well next time I will go to Amazon!!! DO NOT PURCHAGE anything from this company they are the WORST, And the Customer service is horrible. Just think the books I ordered were for the Lenton Season (Religious) and Easter is 4 days away and books are still not here!!! LOL this has to be a JOKE!!!