Deceptive company Deceptive company. They promised 5-7 days shipping but failed to mention on their order page that that would be once they had it in stock. (That little snippet was a footnote on their invoice after they gobbled your money.) No sign of the book yet. Avoid.

Professional, kind and intelligent Wonderful store with fantastic employees and baristas. I love the Eau Claire BAM because they always have the books I am searching for either in stock or they are shipped to my door in a few days. Extremely professional, kind, intelligent staff and a very clean bookstore.

Next time it's Amazon again... I chose to order directly from Books-A-Million instead of Amazon - BIG mistake! I should have read the reviews for BAM before ordering... According to tracking info, the order has been at the shipping facility for 4 days without having being moved! It has been a week so far since order has been placed, and no significant updates. Amazon keeps you in the loop, often offers no shipping/handling cost, and delivers in no time! That's why independent retailers go out of business: insufficient service and lack of communication.

very slow shipping and hardly any updates…. I ordered 3 books as they had a great buy two get one sale on the 26th of November. I did receive one book fairly quickly and was quite pleased! As for the rest of my order, I waited about 2-3 weeks for any sort of update before I sent an email inquiring about the status. After a few days, my reply was that they can’t tell me how long my order would take or if they’d have to refund me all together. Now, December 27th, book #2 has been shipping for a little over a week and I can’t check the shipping status because the tracking ID doesn’t work. Two days ago I got my first update about book #3; after a month, they have finally ordered my last book from the distributor and will update me when they receive more information. The price is reasonable, even when they aren’t on sale, but shipping can take quite some time with nearly 0 updates.

BEWARE BEWARE! They are definitely a scam op - I was searching for a very rare book to find and they happened have it coincidentally- for the price it was going for when it was first published in 2007 -around $45.00- it’s in really high demand and I see it going for second hand on eBay $180 - $200 used so yeah -huge 🚩 red flag- that’s why I came here to see if they were legit of not- comments saying a lot so thank you Trust Pilot for saving me money - nearly jumped into that one!