I had DirecTv for 23 years ending in… I had DirecTv for 23 years ending in 2023. The last three years was a constant fight because every three months my cost would go up. I would be told a promotion ended even though I wasn’t under a promotion deal. I continued the service with the understanding my cost wouldn’t go up anymore. Three months later my cost went up because according to DirecTV my promotion ended even though I wasn’t under a promotion deal. I canceled my service and got YouTube Tv for less then 1/2 the cost. The reps with DirecTV is nothing but scammers.

Worst service ever !!!! Worst service ever !!!!! Called because my father passed away, wait 2 hours, spike to 4 different people which none of them spoke English so very hard to understand, just for them to tell me it's been put into collections and they can't tell me the number or name of the collector... this isn't the first time I have dealt with this company and it has been horrible each time !! Do better direct tv and AT&T!!!!

I’ve been a customer for quite awhile I’ve been a customer for quite awhile, but I think now more than ever it’s time to let them go. The prices are too high and continuously get higher! When you think about it, they offer you all these channels that you really don’t watch, but in order to have any kind of home entertainment, you have to buy these packages! These promotions they offer! Why don’t they just let those be the regular prices instead! I called them last week and told the rep everything that I normally watch! What did she do? Deleted every channel that I told her I watch. So what’s the purpose of me continuing to pay for their services!

I reported that the baseball channels… I reported that the baseball channels were blacked out. I subscribe to the sports package and it includes Ballysports west which is what I want so I can watch the St Louis Cardinals from Colorado where I live. I spent over an hour with the DirecTV tech support people and they could not fix the problem and said they would file a report. I WANT AN ANSWER!!!!! Your reply DOES NOT answer my question. Why are the games blacked out. Is there a problem between DirecTV contracts and the sports channels like Balley Sports????? Update: Major League Baseball has rules for exclusive broadcasting, called 'blackout' rules, which bar certain areas from watching livegames. Most blackouts are for two reasons: The first is local cable providers' desire for exclusive broadcasting. The second, MLB's desire to drive stadium attendance.

After a bad storm on Friday signal was… After a bad storm on Friday signal was lost. No one could go over the weekend so the appointment was for Monday between 8 am & 12 noon. Call to know status of technician since it was 3 min before 12 and the person waiting at home had to leave. After too many questions to find my account they couldn’t give me an answer, couldn’t find out where or how much longer it was going to be. Then I was passed down to Lilan a manager then to someone else that ended up hanging up on me. Bad customer service