I’ve been a customer for quite awhile I’ve been a customer for quite awhile, but I think now more than ever it’s time to let them go. The prices are too high and continuously get higher! When you think about it, they offer you all these channels that you really don’t watch, but in order to have any kind of home entertainment, you have to buy these packages! These promotions they offer! Why don’t they just let those be the regular prices instead! I called them last week and told the rep everything that I normally watch! What did she do? Deleted every channel that I told her I watch. So what’s the purpose of me continuing to pay for their services!

What a joke Let’s start out by saying since AT&T bought directv it’s started to suck. Packages are overpriced and you cannot ever get any customer service anymore. I’ve been trying to get two additional boxes installed and it’s taken nearly 2 months and several runaround’s and still no boxes. I’m about ready to call Dish but I know they suck too

I had DirecTv for 23 years ending in… I had DirecTv for 23 years ending in 2023. The last three years was a constant fight because every three months my cost would go up. I would be told a promotion ended even though I wasn’t under a promotion deal. I continued the service with the understanding my cost wouldn’t go up anymore. Three months later my cost went up because according to DirecTV my promotion ended even though I wasn’t under a promotion deal. I canceled my service and got YouTube Tv for less then 1/2 the cost. The reps with DirecTV is nothing but scammers.

What a scam and nothing but lies in the… What a scam and nothing but lies in the customer service department. My bill was $89 and went up every 2 months. I was told before I dinged up for DirectTV that my price will stay the same till my 2 year contract comes. Not even then my bill was going up. Never again with this craziness company. You can get YouTube TV with more channels and sports channels so much cheaper with no contract. Your bill will never go up. I highly recommend everyone get or do research. I’m not please or happy with DirectTV. Good buy dark gloomy DirectTV and hello YouTube TV.

My worst experience this year. I tried to migrate from satellite to streaming. They dropped my call three times. Then they required me to fill out a questionnaire to get their service, and to unfreeze all three of my credit reports. Then they lost my questionnaire and I had to do it over. After that they couldn't "get their system to work." They "escalated" my call to someone else, who has failed to call back. It's hard to imagine worse service.