I’ve been a customer for quite awhile I’ve been a customer for quite awhile, but I think now more than ever it’s time to let them go. The prices are too high and continuously get higher! When you think about it, they offer you all these channels that you really don’t watch, but in order to have any kind of home entertainment, you have to buy these packages! These promotions they offer! Why don’t they just let those be the regular prices instead! I called them last week and told the rep everything that I normally watch! What did she do? Deleted every channel that I told her I watch. So what’s the purpose of me continuing to pay for their services!

What a joke Let’s start out by saying since AT&T bought directv it’s started to suck. Packages are overpriced and you cannot ever get any customer service anymore. I’ve been trying to get two additional boxes installed and it’s taken nearly 2 months and several runaround’s and still no boxes. I’m about ready to call Dish but I know they suck too

What a scam and nothing but lies in the… What a scam and nothing but lies in the customer service department. My bill was $89 and went up every 2 months. I was told before I dinged up for DirectTV that my price will stay the same till my 2 year contract comes. Not even then my bill was going up. Never again with this craziness company. You can get YouTube TV with more channels and sports channels so much cheaper with no contract. Your bill will never go up. I highly recommend everyone get or do research. I’m not please or happy with DirectTV. Good buy dark gloomy DirectTV and hello YouTube TV.

Mind your cancellation date! I just found out that DTV will continue to charge you for their service until the end of their billing cycle, even if you cancel your service way before the end of the cycle. They won't give you prorated credit over that time period. You have to cancel on the day their billing cycle ends or you pay for services that you don't use. This is pretty sad.

DirecTv representatives are scammers I called 1-800-531-5000 wanting to get tv & at&t internet. After taking my home address and other information, the DirecTv Rep gave me a quote of $176.99 a mo. for just the Ultimate tv package. At the same time, I was looking at the DirecTv website which quotes $114.99 a mo. for the same package. This made me feel like DirecTv representatives are scammers.