Con artists I sent my equipment back and canceled the service because I did not have the internet speed to support it. I used the label they supplied in the box. Over a month later they charge my account for the equipment. I spoke with a manager who would not refund my money. These people are con artists. Stay away.

We have been with Direct TV for 15 or… We have been with Direct TV for 15 or so years. However, they keep playing games with their prices and everytime I call, you can’t understand who we are speaking with because they are in another country. They quoted me $45.00 to include Dodger station, when we received our bill, it’s $75.00 more!😡😡😡 Now, I have to call again and dispute their unethical business practice! Do not signup with Direct TV!

Annoyed! I've been a customer for about five years. Up until late last year having a signal issue was never much of a problem. I could understand during a heavy rain storm, or snow build-up on the dish, where there would be an interruption. Now it's almost daily that the darn signal saver pops-up. Incredibly annoying. Programming is interrupted. Recordings are incomplete. I had someone come out to check the dish. It was slightly realigned. Two days later the signal saver was again on a roll. I made another appointment to see if there might be something wrong with our equipment. Rep was to be here between noon-4pm. I received a call two days prior to appt day to confirm. Thought all was well. Twenty minutes before the close of the four-hour window I got a call that no one was coming due to the appointment not being scheduled! REALLY!! This company just can't get it together. Doesn't really matter if you try and call customer service because you get put on hold with that annoying music and bird talking and then you're told wait time will be like 30 minutes or more. Again, REALLY! I'd like a clear answer as to why there are continual satellite issues. Guess it's time to cancel. Should have done it sooner. BTW, don't send me that stock reply about reaching out and you're so sorry, blah, blah, blah. By now it should be obvious to you that what you're doing isn't working or there wouldn't be so many dissatisfied customers.

After a bad storm on Friday signal was… After a bad storm on Friday signal was lost. No one could go over the weekend so the appointment was for Monday between 8 am & 12 noon. Call to know status of technician since it was 3 min before 12 and the person waiting at home had to leave. After too many questions to find my account they couldn’t give me an answer, couldn’t find out where or how much longer it was going to be. Then I was passed down to Lilan a manager then to someone else that ended up hanging up on me. Bad customer service

My 96-year-old grandmother's cable box… My 96-year-old grandmother's cable box burn out and I called to have them repair it or to send something out to fix it and they said it would take 3 to 5 days that they would ship the box to my house and we had to hook it up and call the number to get it started up. This is the worst service I've ever heard of in the cable industry