Betsy
GBWorst service ever !!!! Worst service ever !!!!! Called because my father passed away, wait 2 hours, spike to 4 different people which none of them spoke English so very hard to understand, just for them to tell me it's been put into collections and they can't tell me the number or name of the collector... this isn't the first time I have dealt with this company and it has been horrible each time !! Do better direct tv and AT&T!!!!
Mark Bromley
GBMy worst experience this year. I tried to migrate from satellite to streaming. They dropped my call three times. Then they required me to fill out a questionnaire to get their service, and to unfreeze all three of my credit reports. Then they lost my questionnaire and I had to do it over. After that they couldn't "get their system to work." They "escalated" my call to someone else, who has failed to call back. It's hard to imagine worse service.
Giddeon Oleari
GBIf your going to set programing… If your going to set programing schedules, keep the Flipping schedules. Families get together to watch these shows at their scheduled times. When it's not on it screws with everyone. Your review only allows lowest rating of a single star. You don't deserve a star at ALL!!! Should be thombs down or a pile of poop!!
Danny Hall
GBI had DirecTv for 23 years ending in… I had DirecTv for 23 years ending in 2023. The last three years was a constant fight because every three months my cost would go up. I would be told a promotion ended even though I wasn’t under a promotion deal. I continued the service with the understanding my cost wouldn’t go up anymore. Three months later my cost went up because according to DirecTV my promotion ended even though I wasn’t under a promotion deal. I canceled my service and got YouTube Tv for less then 1/2 the cost. The reps with DirecTV is nothing but scammers.
YC
GBAfter a bad storm on Friday signal was… After a bad storm on Friday signal was lost. No one could go over the weekend so the appointment was for Monday between 8 am & 12 noon. Call to know status of technician since it was 3 min before 12 and the person waiting at home had to leave. After too many questions to find my account they couldn’t give me an answer, couldn’t find out where or how much longer it was going to be. Then I was passed down to Lilan a manager then to someone else that ended up hanging up on me. Bad customer service