I reported that the baseball channels… I reported that the baseball channels were blacked out. I subscribe to the sports package and it includes Ballysports west which is what I want so I can watch the St Louis Cardinals from Colorado where I live. I spent over an hour with the DirecTV tech support people and they could not fix the problem and said they would file a report. I WANT AN ANSWER!!!!! Your reply DOES NOT answer my question. Why are the games blacked out. Is there a problem between DirecTV contracts and the sports channels like Balley Sports????? Update: Major League Baseball has rules for exclusive broadcasting, called 'blackout' rules, which bar certain areas from watching livegames. Most blackouts are for two reasons: The first is local cable providers' desire for exclusive broadcasting. The second, MLB's desire to drive stadium attendance.

Inappropriate customer service rep I went to cancel my service, and told the representative it was due to it being an unnecessary expense at this time. I never had problems with my service. He then proceeded to ask me what I was going to do for entertainment and who used the account. I said we didn’t use it much. After a pause, he came back and said, “well someone has been watching ESPN” and then asked if it was my husband or boyfriend. This felt so invasive and inappropriate…it is none of his business, I already told him multiple times why I was canceling, and that a lower price wouldn’t matter. He crossed a line, inquiring into my personal life. I didn’t answer and just asked him to cancel the account. This is not the way to retain customers. When I eventually get cable again, it will not be with directtv.

Mind your cancellation date! I just found out that DTV will continue to charge you for their service until the end of their billing cycle, even if you cancel your service way before the end of the cycle. They won't give you prorated credit over that time period. You have to cancel on the day their billing cycle ends or you pay for services that you don't use. This is pretty sad.

I’ve been a customer for quite awhile I’ve been a customer for quite awhile, but I think now more than ever it’s time to let them go. The prices are too high and continuously get higher! When you think about it, they offer you all these channels that you really don’t watch, but in order to have any kind of home entertainment, you have to buy these packages! These promotions they offer! Why don’t they just let those be the regular prices instead! I called them last week and told the rep everything that I normally watch! What did she do? Deleted every channel that I told her I watch. So what’s the purpose of me continuing to pay for their services!

What a joke Let’s start out by saying since AT&T bought directv it’s started to suck. Packages are overpriced and you cannot ever get any customer service anymore. I’ve been trying to get two additional boxes installed and it’s taken nearly 2 months and several runaround’s and still no boxes. I’m about ready to call Dish but I know they suck too