Probably the best online backup solution Probably the best online backup solution I have ever tried. And I have tried quite a few. CrashPlan is extremely cheap compared to the amount of backup storage (unlimited), meaning storing many versions of files for no extra charge. Furthermore, there is no retrieval waiting time (like Amazon Glacier). Anyone complaining about the data transfer speed just doesn't know that it helps a lot to disable backup compression. My transfer speed is excellent.

Lost backup AVOID AT ALL COST! Other reviews should say a lot about this company. Mine is no different. After years of storing all valuable pictures and videos of my children when they were small this stupid company decides to close my account and delete everything!

AS everyone else has said. Bad company with worse tech support. Server stopped connecting to their servers and they would take no steps in helping us remediate. Clearly their servers refusing the connection but they do not care. Horrible company with horrible tech support. The reality is this is a consumer based product and you are better off not deploying in your enterprise.

Like others have commented Like others have commented, they keep changing their terms & conditions and now for the first time ever I need to get my files back after replacing a device. Got about 10% of my files back. Software functionality pathetic. Now forced to download the files manually through their rubbish web interface. There is one reason and one reason alone to use a Cloud backup and that is data security. I am afraid you will NOT get that from this solution. DO NOT USE this software.

Painful restore process. Horrendous support. As a small business we paid Crashplan hundreds and hundreds of pounds over years to keep our data safe, knowing that one day we'd have to restore a backup. After a hard drive failed, that day came, and with it another shock; the restore process. It took days upon days to recover some of the files over ridiculously slow transfer rates. Software crashed, or failed to log in, transfers failed part way through, and direct downloads (limited to 250MB) via the web dashboard failed regularly. Terrible support service via email who basically didn't want to know. Avoid this company at all costs, there's far better solutions out there.