Waiting on the line for 40 min and… Waiting on the line for 40 min and after they will try to sincronize my email address to my account and need to wait 1 hour more ridiculous 🙃.

This company is horrible This company is horrible. I agree with all the statements put forth. This company is a monopoly. It's run like the mob. All their call centers are in India. They are taking jobs away from Americans, we are paying them to do it. Cable companies need to be competitive, just like mobile phones. I called to cancel my service and was told I had to give them a 30 day notice. Our government will do nothing to help. They are all in bed with big tech

I was switched and charged to a high plan internet. My Xfinity number is 8498 3400 5394 1219. I order the 75Mbps internet plan for $19.99 a month. But I was charged $24.99 every month for 150Mbps plan. I didn't order the 150Mbps. If you can't put me back to the 75Mbps plan, please take my name out of the 150Mbps plan. I'm 70 years old low income elderly man. I receive SSI less than $1000 a month. I just wanted to get into the Internet essentials plan but in the end I was tricked into this 150Mbps plan. I know I can't afford it. Thank you.

Transferring mobile phone service to Xfinity The experience with Xfinity mobile was HORRIBLE!!, it started at about 11:30 a.m. and I was not finished until approximately 4 p.m. we we're transferring from MetroPCS to xfinity mobile phone service with 3 lines, we were unable to get them all done today we still have one more line to try and connect this was the worst experience I have ever had in my life and I am 54 years old. Myself and my husband are left stressed out beyond measure. Our daughter is still without phone service ( she doesn't live at home) we are nervous and worried about her because we can't communicate with her until we figure out getting her phone connected. We have spent the most of today on the phone with you all on what is our day off from work and it was spent with trying to get phone service and still not able to complete the task, we truly regret moving our phone service to xfinity. Just Horrible, Horrible, Horrible!!

Terminating services I spoke to a representative about terminating services, they said it would happen that night. I woke up the next day and services are still on. I asked for documentation to be sent showing that devices were terminated. She said they were having trouble with the system and someone would call me back….. still waiting on someone to call back. How convenient that their service was down.