A slowly dying hegemon of the past A slowly dying hegemon of the past. Perhaps, this business cannot die without causing their customers a huge pain. It impossible to get ahold of anyone who speaks in this company. We are so done with this, that we are so happy that T-Mobile rolled out 5G and literally placed xfinity crap coax in the past 1. Stay away from them, let them die alone!

Adjusting account information is very Challenging When I want to adjust my service, I am unable to log in. I get This information doesn't match our records. When you try the online assistant it takes you to the same screen that gets you This information doesn't match our records. When you call the Xfinity/Comcast number you get a troubleshooting assistant that eventually gives you the link to the website where you get this - This information doesn't match our records. They need to have an easier way to contact someone in their company to resolve your issue.

This company is horrible This company is horrible. I agree with all the statements put forth. This company is a monopoly. It's run like the mob. All their call centers are in India. They are taking jobs away from Americans, we are paying them to do it. Cable companies need to be competitive, just like mobile phones. I called to cancel my service and was told I had to give them a 30 day notice. Our government will do nothing to help. They are all in bed with big tech

I was switched and charged to a high plan internet. My Xfinity number is 8498 3400 5394 1219. I order the 75Mbps internet plan for $19.99 a month. But I was charged $24.99 every month for 150Mbps plan. I didn't order the 150Mbps. If you can't put me back to the 75Mbps plan, please take my name out of the 150Mbps plan. I'm 70 years old low income elderly man. I receive SSI less than $1000 a month. I just wanted to get into the Internet essentials plan but in the end I was tricked into this 150Mbps plan. I know I can't afford it. Thank you.

I have had xfinity for years I have had xfinity for years. Cable always sucked. Didn't have problems with Internet until the past year. Now as of 2024 it is horrible. I pay for 800 MBS I average 250. I swapped MODEMS twice. NO BETTER