This is my second review on Comcast This is my second review on Comcast. I canceled service 2 weeks ago but my account still shows I am going to be billed for the next billing cycle. I returned the equipment to an Xfinity store and got a receipt but now getting emails to return my equipment. I called them and they didn't have record of the return and said it takes 7-10 days for that information to get updated. I canceled because I was paying $80 / mos and only getting 22Mbps.

We canceled our service with Xfinity on… We canceled our service with Xfinity on April 7th, handed back equipment on April 9th. I just received a bill for April-May, when I called CS REP said our account was still pending cancellation! Took three more calls speaking to not so experienced reps( horrible experience) who did not follow through with what they said, and finally received a call back from Tech support who took care of issues! Horrible experience! Horrible customer support. Goodbye Comcast!

AVOID XFINITY AT ALL COST My email was hacked and I received an extortion demand to retrieve my inbox and sent folders plus the hacker took my Facebook pages down. I contacted Xfinity and their level of incompetency and lack of concern was appalling. It has been several days and I am still waiting for their security to contact me. Their customer service is offensive. When I threatened to cancel my internet cable and 6 mobile lines I was threatened with a lawsuit. If you are thinking about using Xfinity try another service. They are the worst Bernard Laffer 925 216 4799

I cancelled my Xfinity Mobile last… I cancelled my Xfinity Mobile last week. I can't stand being lied to about incentives I was promised, after I have spent my money to start new service. The Edina Xfinity manager is very stern, hostile and they coverup for each other's dishonesty with customers about false promises. I suggest that you use a voice recorder when doing business with Xfinity Edina. Otherwise, get everything in writing. I will also be cancelling my Nexflix because I can't tolerate doing business with dishonest Xfinity.

I cancel my Account over 30 days ago… I cancel my Account over 30 days ago and still fighting with them to get over $200 dollar credit refunding back to me. There auto answering system is the Worst> There customer service is the worst. They over charge and customer loyal dose not exist. Do not do business with this company!