TERRIBLE CUSTOMER SERVICE! TERRIBLE CUSTOMER SERVICE!! I was a customer for 30 years. Over a 13 month period they raised my bill $90 (40%). I called, could never talk to anyone, but had to text for 30+ minutes. He finally said he would give me a plan with everything I currently had for $50 less. Next day they disconnected my hbo, showtime etc. I called waited 20 minutes, got to speak to a person who told me the plan he promised did not exist and he made a mistake. I told her to give me back the plan I had 2 days ago. She said she couldn’t that plan was no longer available. I dumped them 😁

Transferring mobile phone service to Xfinity The experience with Xfinity mobile was HORRIBLE!!, it started at about 11:30 a.m. and I was not finished until approximately 4 p.m. we we're transferring from MetroPCS to xfinity mobile phone service with 3 lines, we were unable to get them all done today we still have one more line to try and connect this was the worst experience I have ever had in my life and I am 54 years old. Myself and my husband are left stressed out beyond measure. Our daughter is still without phone service ( she doesn't live at home) we are nervous and worried about her because we can't communicate with her until we figure out getting her phone connected. We have spent the most of today on the phone with you all on what is our day off from work and it was spent with trying to get phone service and still not able to complete the task, we truly regret moving our phone service to xfinity. Just Horrible, Horrible, Horrible!!

Which way did he go George! It was simple and quick to get my Xfinity service hooked up. About 2 months into my service, I kept receiving Emails from Xfinity say they received my request to cancel my service. This happened 3 times in 2 days. Now I'm trying to call them for the 3rd time and I'm communicating with a robot that refuses to conect me with a live agent. When I did talk to a live agent, they couldn't give me a reason why this cancelation order was submitted. I do not recommend.

A Wall St. success Model Comcast is very possibly the Best money making entity Ever. Their sole goal is not to make money, they have that. It is to make MORE money, any way the can Period

This is my second review on Comcast This is my second review on Comcast. I canceled service 2 weeks ago but my account still shows I am going to be billed for the next billing cycle. I returned the equipment to an Xfinity store and got a receipt but now getting emails to return my equipment. I called them and they didn't have record of the return and said it takes 7-10 days for that information to get updated. I canceled because I was paying $80 / mos and only getting 22Mbps.