Believe all the 1 star reviews. Over a full month between order date and arrival. The garment arrived was different than what was advertised and had torn seams. When asked for a refund they offered only a discount. Which contradicted their refund policy. Cannot say anything good about this shopping experience.

DO NOT PURCHASE- See reasons below: DO NOT PURCHASE- See reasons below: 1. If you have low pile carpet- even with an anti-skid mat underneath, the rug will move around constantly. 2. Weight of rug- Trilogy Gift rugs are so lightweight they feel more like a mat, & not a rug. Really nice prints, but would only work if you placed underneath furniture to hold in place. 3. Refund policy- Not 100% money back guarantee. Customer service will provide you with loads of fluff on high quality their products are & that you should just give your purchase a "chance." They may provide a partial refund, but don't expect much $$ back.

Great product, horrible packaging My print arrived on time, but with no protective/forming cardboard to keep it smooth. Arrived loosely rolled in a shipping triangle with many bumps and creases. Very disappointed.

Zero stars Zero stars. After waiting two months for my “rug”. It finally arrived. Not a rug but a cheap rubber mat with iron logo of Notre Dame. I ve been texting with Trilogy ever since asking for a refund since item was misrepresented and came folded and damaged. They never answer their business phone. After another 3 weeks of back and forth emails they refused to refund me. I will now pursue my refund through my charge acct company. DO NOT use Trilogy Gift!!! Stick to Amazon.

I ordered a backlit lamp as a gift for… I ordered a backlit lamp as a gift for my son, and it was delivered to my door. My son is delighted with the gift, the name and game number look perfect, and when the backlight turns on, it’s just super! True, I ordered the lamp a week before my son’s birthday, and production and delivery took three weeks, so for everyone who is planning to place an order, plan to do it in advance. I recommend this site to everyone - we were satisfied!!