I ordered a backlit lamp as a gift for… I ordered a backlit lamp as a gift for my son, and it was delivered to my door. My son is delighted with the gift, the name and game number look perfect, and when the backlight turns on, it’s just super! True, I ordered the lamp a week before my son’s birthday, and production and delivery took three weeks, so for everyone who is planning to place an order, plan to do it in advance. I recommend this site to everyone - we were satisfied!!

Great product, horrible packaging My print arrived on time, but with no protective/forming cardboard to keep it smooth. Arrived loosely rolled in a shipping triangle with many bumps and creases. Very disappointed.

Bait and switch Bait and switch. I usually read reviews BEFORE shopping. And this site is a reminder to do so! I should have suspected fowl when the payment method was PayPal. The site stated 1 delivery date. BUT the confirmation email that took 2 days to be sent quoted a much later one past Christmas. I immediately requested a cancelation. They sent all these apologetic emails but refused to cancel the order. I will dispute the charge on my card and NEVER use this site again!!!! No I don't have the product either...

Ordered my gift almost six weeks ago… Ordered my gift almost six weeks ago and it's still not here. Customer service keeps saying that a shipping label and tracking number has been created but we can tell that the package hasn't actually moved, a label has only been created. It's not clear why it's not shipped. The customer service just thanks us for our patience over and over but never explains when our package will arrive or why the delay.

Zero stars Zero stars. After waiting two months for my “rug”. It finally arrived. Not a rug but a cheap rubber mat with iron logo of Notre Dame. I ve been texting with Trilogy ever since asking for a refund since item was misrepresented and came folded and damaged. They never answer their business phone. After another 3 weeks of back and forth emails they refused to refund me. I will now pursue my refund through my charge acct company. DO NOT use Trilogy Gift!!! Stick to Amazon.