I’m an Avid Fan of HueDrum I’m an Avid Fan of HueDrum. There attentiveness to Customers Satisfaction is Second to None. I was concerned that my internet purchasing was slightly dodgy but have subsequently changed my thinking. The pleasantness around my concerns being promptly addressed has left me speechless. Keep up the fabulous customer relations as it leads to Absolute Customer Satisfaction, & word of mouth sales are the best & very sustainable.

Starting to think I’ve been scammed Same experience as everyone else. Ordered this item, which I thought was legit. Had tons of marketing etc. Have contacted company and received a response stating that order would be shipping within the next week, that was mid Feb and I ordered the item Jan 1st. I sent another email this week inquiring with no response. Was reading online that complaints can be filed with the Federal Trade Commission so will be pursuing that as well as contacting my credit card company to see if they can do anything to refund me or provide guidance as to how to file other complaints against the company.

I was disappointed I was disappointed, l was expecting a beautiful colored carrier, like l saw in the add . When l received the item the carrier is completely black. Also ordered a gold drum, was not the deep gold l expected. I am being treated for depression +anxiety ( among other serious health problems) . I haven’t been able to to use it at all. Thank you 🙏🏻

Same horrible experience as others… It has been a month and my drum has still not arrived. The company has not responded to emails, and the link to my tracking information does not work. I am very suspicious and will never order from this company again. What to do?

Please help with the mallet problem. In many ways, your product and service were good. The drum itself arrived in time for our grandson's birthday, and he's enjoying it as a hand drum. However, the mallets are faulty - one of them arrived splintered, so is a danger to young hands and the head of the other one keeps falling off. I've phoned and written your company requesting replacement mallets but have had no response. I hooe this review will spark a response. If it does, and the mallet issue is resolved, I'd gladly give a glowing recommendation.