Mary Møller
NOGreatful ! Thank you so much for my beautiful huedrum ! 💝So happy it finally arrived and also included the musical score book.🤩❣ So now my little one will be a bithday presant to my 6 year grandchild and I am considering a big one as a Christmas gift for the family.😊❣
Ashley Jacobson
GBSame experience as previous reviews Same experience as previous reviews. Was super excited about this product until I realized my tracking info didn’t work and no one responded to emails or insta dms. I had to leave a comment on one of their photos to get a response and then they deleted my comments and other ones it seems…while saying I was going to get an email cancellation. 2 weeks later. I ended up having to dispute it with my bank. Avoid the headache until they address this on social media or something. Suspicious activities afoot.
Penny Winestock
CAPlease help with the mallet problem. In many ways, your product and service were good. The drum itself arrived in time for our grandson's birthday, and he's enjoying it as a hand drum. However, the mallets are faulty - one of them arrived splintered, so is a danger to young hands and the head of the other one keeps falling off. I've phoned and written your company requesting replacement mallets but have had no response. I hooe this review will spark a response. If it does, and the mallet issue is resolved, I'd gladly give a glowing recommendation.
Em
GBOrdered on April 12 Ordered on April 12, 2020. Researched it to see if domestic US. Autoresponders said 5-9 days delivery. Very disappointed. I finally received it July 3rd, over 10 weeks later. The Covid issue does not hold water as I ordered a second drum a week later and received it a month later. Hue Drum offered a discount, however, I would have made different decisions if there was info on colors in stock versus out of stock. Modern technology allows businesses to communicate with buyers real time for a pleasant experience. Do better.
Mary Russell
NZPurchased for our Toy Library It was suggested by a member of our Toy Library that a steel drum would be a nice addition to our toys and equipment. I did a bit of research and decided on the child size Hue Drum. Great to be able to follow the progress of our drum from the US to NZ. And when it arrived what a pleasure to unpack and have a play! Big (happy!) surprise to see it in it's beautiful, colourful bag with the special place for the sticks. The member who suggested we buy one was the first to officially borrow this week and she was delighted too. Many thanks :)