I’m an Avid Fan of HueDrum I’m an Avid Fan of HueDrum. There attentiveness to Customers Satisfaction is Second to None. I was concerned that my internet purchasing was slightly dodgy but have subsequently changed my thinking. The pleasantness around my concerns being promptly addressed has left me speechless. Keep up the fabulous customer relations as it leads to Absolute Customer Satisfaction, & word of mouth sales are the best & very sustainable.

I I purchased a Hue Drum from their company at: CONGOS Customer service: 18030 150th Rd Springfield Gardens, NY 11413. I attempted to make contact with the company for MONTHS to return the drum and I purchased a Hue Drum from their company at: CONGOS Customer service: 18030 150th Rd Springfield Gardens, NY 11413. I attempted to make contact with the company for MONTHS to return the drum and never received a response! BBB next.

A Wonderful Piece for Any Home I saw this drum on Facebook and thought it would be nice for meditation and relaxation. While the drum did arrive a bit later than expected, due to a FedEx shipping delay, it was 100% worth the wait. I bought the bigger drum and it is light enough to be carried around with ease. It is also beautifully painted and capable of making a wide variety of sounds depending on how you play if. I don’t come from a background in music but after a few hours of experimentation I started to become comfortable with the drum. It also came with a quality carrying case and a booklet of songs to try. The mallets feel good in your hands and are of a high quality wooden material. Overall I am very happy with my purchase and will be adding the smaller drum to my collection in the future!

Same experience as previous reviews Same experience as previous reviews. Was super excited about this product until I realized my tracking info didn’t work and no one responded to emails or insta dms. I had to leave a comment on one of their photos to get a response and then they deleted my comments and other ones it seems…while saying I was going to get an email cancellation. 2 weeks later. I ended up having to dispute it with my bank. Avoid the headache until they address this on social media or something. Suspicious activities afoot.

I never got my drum shipment I never got my drum shipment, and Hue drum first said "wait a while more," then said "it's lost in shipment, we'll send you another" but never did, then said "we're sending another one" but I've never gotten it. I wouldn't trust them ever again.